工作场所感恩研究述评与展望

刘军; 朱征; 王琦琦; 杨朦晰

doi:doi:10.16538/j.cnki.fem.2019.09.005

/ 期刊集群 / 外国经济与管理

外国经济与管理

主编：李增泉

常务副主编：郑春荣

副主编：阴慧芳贺小刚刘建国

ISSN：1001-4950

刊号：31-1063/F

创刊于1979年，是面向国内外公开发行的管理类学术期刊。

期刊首页 > 全部期刊 > 2019 > 09期 > 论文详细信息

工作场所感恩研究述评与展望

刘军1, 朱征1, 王琦琦1, 杨朦晰 Correspondence author

, 2

作者单位信息

HTML 全文 | PDF 全文(1019.7 KB)

5638

6139

外国经济与管理 2019 年第 41 卷第 09 期, 页码：61 - 74 DOI:10.16538/j.cnki.fem.2019.09.005

出版日期：2019年9月1日

摘要

参考文献

摘要

劳资关系紧张、不道德行为泛滥和员工职业健康受威胁等问题反映出追逐利益对人类美德的挑战。作为“美德之源”，感恩有助于解决这些问题。本文阐述了感恩的内涵，整理了感恩在工作情境中的测量工具，并依据特质感恩和状态感恩两条线索对组织管理领域的感恩研究进行了回顾。研究表明，领导的特质感恩正向影响领导行为和领导效果，员工的特质感恩正向影响工作行为和职业健康；员工的状态感恩被组织因素和人际因素激发，并通过其互惠动机和亲社会动机影响人际关系和工作绩效。最后，本文指出管理学中感恩研究的不足和未来研究方向。

关键词

感恩; 状态感恩; 特质感恩; 工作场所

1 曹振杰. 基于扎根理论的员工和谐心智模式构念开发[J]. 管理学报,2013, (8): 1110-1115. DOI:10.3969/j.issn.1672-884x.2013.08.003

2 陈璐, 杨百寅, 井润田, 等. 家长式领导、冲突与高管团队战略决策效果的关系研究[J]. 南开管理评论,2010, (5): 4-11. DOI:10.3969/j.issn.1008-3448.2010.05.002

3 郭一蓉, 宋继文, 李雪. 体验抽样法与准实验法的结合探究: 基于组织中感恩研究的应用与展望[J]. 中国人力资源开发,2019, (1): 53-69.

4 侯二秀, 陈树文, 长青. 知识员工心理资本对创新绩效的影响: 心理契约的中介[J]. 科学学与科学技术管理,2012, (6): 149-155.

5 侯二秀, 陈树文, 长青. 企业知识员工心理资本维度构建与测量[J]. 管理评论,2013, (2): 115-125.

6 柯江林, 孙健敏, 石金涛, 等. 人力资本、社会资本与心理资本对工作绩效的影响——总效应、效应差异及调节因素[J]. 管理工程学报,2010, (4): 29-35, 47. DOI:10.3969/j.issn.1004-6062.2010.04.004

7 梁果, 李锡元, 陈思. 领导–部属交换和心理所有权中介作用的感恩对个体主动性的影响[J]. 管理学报,2014, (7): 1014-1020. DOI:10.3969/j.issn.1672-884x.2014.07.010

8 梁宏宇, 陈石, 熊红星, 等. 人际感恩: 社会交往中重要的积极情绪[J]. 心理科学进展,2015, (3): 479-488.

9 梁巧转, 孟瑶, 李树祥, 等. 关于中国管理者特质十年(1998~2008年)变化的研究[J]. 管理学报,2013, (6): 796-801, 830. DOI:10.3969/j.issn.1672-884x.2013.06.003

10 彭泗清, 李兰, 潘建成, 等. 中国企业家成长20年: 能力、责任与精神——2013中国企业家队伍成长20年调查综合报告[J]. 管理世界,2014, (6): 19-38.

11 宋珂, 金国华, 李铭泽. 组织中的助人行为: 前因、后果及作用机制[J]. 中国人力资源开发,2018, (6): 6-16, 108. DOI:10.3969/j.issn.1004-4124.2018.06.001

12 徐春. 儒家" 天人合一”自然伦理的现代转化[J]. 中国人民大学学报,2014, (1): 41-47.

13 徐淑英, 李兰, 王辉, 等. 企业家对人性的看法、管理实践及与综合绩效的关系——2012中国企业家成长与发展专题调查报告[J]. 管理世界,2012, (6): 96-108, 132.

14 阎云翔. 礼物的流动: 一个中国村庄的互惠原则与社会网络[M]. 上海: 上海人民出版社, 2000.

15 杨旭华, 李野. 员工感恩与工作绩效: 两阶段调节的中介效应模型[J]. 经济管理,2018, (7): 146-160. DOI:10.3969/j.issn.1671-0975.2018.07.045

16 曾海洋, 李中斌, 马俊. 组织支持感对工作投入的影响: 特质性感恩的调节作用[J]. 企业经济,2016, (5): 121-127.

17 张咏梅, 陈钊. 基于负债感的激励创新——Y集团的奖励前置制度探索[J]. 科技进步与对策,2013, (14): 139-144. DOI:10.6049/kjjbydc.2012060578

18 赵斌, 付庆凤, 李新建. 科技人员心理资本对创新行为的影响研究: 以知识作业难度为调节变量[J]. 科学学与科学技术管理,2012, (3): 174-180.

19 赵书松, 赵君, 廖建桥. 发展型绩效考核如何影响知识共享: 一个有中介的调节作用模型[J]. 管理工程学报,2016, (4): 45-52.

20 周浩, 龙立荣, 王宇清. 整体公平感、情感承诺和员工偏离行为: 基于多对象视角的分析[J]. 管理评论,2016, (11): 162-169.

21 朱苏丽, 龙立荣, 贺伟, 等. 超越工具性交换: 中国企业员工—组织类亲情交换关系的理论建构与实证研究[J]. 管理世界,2015, (11): 119-134, 160.

22 Algoe S B. Find, remind, and bind: The functions of gratitude in everyday relationships[J]. Social and Personality Psychology Compass,2012, 6(6): 455-469. DOI:10.1111/j.1751-9004.2012.00439.x

23 Allport G W, Odbert H S. Trait–names: A psycho–lexical study[J]. Psychological Monographs,1936, 47(1): 1-171. DOI:10.1037/h0093360

24 Andersson L M, Giacalone R A, Jurkiewicz C L. On the relationship of hope and gratitude to corporate social responsibility[J]. Journal of Business Ethics,2007, 70(4): 401-409. DOI:10.1007/s10551-006-9118-1

25 Ashkanasy N M, Humphrey R H, Huy Q N. Integrating emotions and affect in theories of management[J]. Academy of Management Review,2017, 42(2): 175-189. DOI:10.5465/amr.2016.0474

26 Bartlett M Y, DeSteno D. Gratitude and prosocial behavior: Helping when it costs you[J]. Psychological Science,2006, 17(4): 319-325. DOI:10.1111/j.1467-9280.2006.01705.x

27 Cheng B S, Chou L F, Wu T Y, et al. Paternalistic leadership and subordinate responses: Establishing a leadership model in Chinese organizations[J]. Asian Journal of Social Psychology,2004, 7(1): 89-117. DOI:10.1111/j.1467-839X.2004.00137.x

28 Deci E L, Ryan R M. The " what” and " why” of goal pursuits: Human needs and the self–determination of behavior[J]. Psychological Inquiry,2000, 11(4): 227-268. DOI:10.1207/S15327965PLI1104_01

29 Emmons R A, Crumpler C A. Gratitude as a human strength: Appraising the evidence[J]. Journal of Social and Clinical Psychology,2000, 19(1): 56-69. DOI:10.1521/jscp.2000.19.1.56

30 Emmons R A, McCullough M E. Counting blessings versus burdens: An experimental investigation of gratitude and subjective well–being in daily life[J]. Journal of Personality and Social Psychology,2003, 84(2): 377-389. DOI:10.1037/0022-3514.84.2.377

31 Emmons R A, McCullough M E. The psychology of gratitude[M]. Oxford: Oxford University, 2004.

32 Fehr R, Fulmer A, Awtrey E, et al. The grateful workplace: A multilevel model of gratitude in organizations[J]. Academy of Management Review,2017, 42(2): 361-381. DOI:10.5465/amr.2014.0374

33 Ford M T, Wang Y X, Jin J F, et al. Chronic and episodic anger and gratitude toward the organization: Relationships with organizational and supervisor supportiveness and extrarole behavior[J]. Journal of Occupational Health Psychology,2018, 23(2): 175-187. DOI:10.1037/ocp0000075

34 Fredrickson B L. What good are positive emotions?[J]. Review of General Psychology,1998, 2(3): 300-319. DOI:10.1037/1089-2680.2.3.300

35 Gino F, Schweitzer M E. Blinded by anger or feeling the love: How emotions influence advice taking[J]. Journal of Applied Psychology,2008, 93(5): 1165-1173. DOI:10.1037/0021-9010.93.5.1165

36 Grant A M, Parker S, Collins C. Getting credit for proactive behavior: Supervisor reactions depend on what you value and how you feel[J]. Personnel Psychology,2009, 62(1): 31-55. DOI:10.1111/j.1744-6570.2008.01128.x

37 Greenberg M S. A theory of indebtedness[A]. Gergen K J, Greenberg M S, Willis R H. Social exchange: Advances in theory and research[M]. Boston, MA: Springer, 1980.

38 Hu X X, Kaplan S. Is " feeling good” good enough? Differentiating discrete positive emotions at work[J]. Journal of Organizational Behavior,2015, 36(1): 39-58. DOI:10.1002/job.1941

39 Kaplan S, Bradley–Geist J C, Ahmad A, et al. A test of two positive psychology interventions to increase employee well–being[J]. Journal of Business and Psychology,2014, 29(3): 367-380. DOI:10.1007/s10869-013-9319-4

40 Lambert N M, Clark M S, Durtschi J, et al. Benefits of expressing gratitude: Expressing gratitude to a partner changes one’s view of the relationship[J]. Psychological Science,2010, 21(4): 574-580. DOI:10.1177/0956797610364003

41 Lambert N M, Fincham F D. Expressing gratitude to a partner leads to more relationship maintenance behavior[J]. Emotion,2011, 11(1): 52-60. DOI:10.1037/a0021557

42 Lee H W, Bradburn J, Johnson R E, et al. The benefits of receiving gratitude for helpers: A daily investigation of proactive and reactive helping at work[J]. Journal of Applied Psychology,2019, 104(2): 197-213. DOI:10.1037/apl0000346

43 Luciano M M, Mathieu J E, Park S, et al. A fitting approach to construct and measurement alignment: The role of big data in advancing dynamic theories[J]. Organizational Research Methods,2018, 21(3): 592-632. DOI:10.1177/1094428117728372

44 McCullough M E, Emmons R A, Tsang J A. The grateful disposition: A conceptual and empirical topography[J]. Journal of Personality and Social Psychology,2002, 82(1): 112-127. DOI:10.1037/0022-3514.82.1.112

45 McCullough M E, Kilpatrick S D, Emmons R A, et al. Is gratitude a moral affect?[J]. Psychological Bulletin,2001, 127(2): 249-266. DOI:10.1037/0033-2909.127.2.249

46 McCullough M E, Tsang J A, Emmons R A. Gratitude in intermediate affective terrain: Links of grateful moods to individual differences and daily emotional experience[J]. Journal of Personality and Social Psychology,2004, 86(2): 295-309. DOI:10.1037/0022-3514.86.2.295

47 Meyer J P, Allen N J. A three-component conceptualization of organizational commitment[J]. Human Resource Management Review,1991, 1(1): 61-89. DOI:10.1016/1053-4822(91)90011-Z

48 Meyer J P, Becker T E, van Dick R. Social identities and commitments at work: Toward an integrative model[J]. Journal of Organizational Behavior,2006, 27(5): 665-683. DOI:10.1002/job.383

49 Michie S. Pride and gratitude: How positive emotions influence the prosocial behaviors of organizational leaders[J]. Journal of Leadership & Organizational Studies,2009, 15(4): 393-403.

50 Ouyang K, Xu E, Huang X, et al. Reaching the limits of reciprocity in favor exchange: The effects of generous, stingy, and matched favor giving on social status[J]. Journal of Applied Psychology,2018, 103(6): 614-630. DOI:10.1037/apl0000288

51 Rosenberg E L. Levels of analysis and the organization of affect[J]. Review of General Psychology,1998, 2(3): 247-270. DOI:10.1037/1089-2680.2.3.247

52 Schaumberg R, Flynn F J. Differentiating between grateful and indebted reactions to receiving help[J]. Advances in Group Processes,2009, 26: 105-132.

53 Seibert S E, Crant J M, Kraimer M L. Proactive personality and career success[J]. Journal of Applied Psychology,1999, 84(3): 416-427. DOI:10.1037/0021-9010.84.3.416

54 Simpson B, Harrell A, Melamed D, et al. The roots of reciprocity: Gratitude and reputation in generalized exchange systems[J]. American Sociological Review,2018, 83(1): 88-110. DOI:10.1177/0003122417747290

55 Spence J R, Brown D J, Keeping L M, et al. Helpful today, but not tomorrow? Feeling grateful as a predictor of daily organizational citizenship behaviors[J]. Personnel Psychology,2014, 67(3): 705-738.

56 Tsang J A. BRIEF REPORT Gratitude and prosocial behaviour: An experimental test of gratitude[J]. Cognition and Emotion,2006a, 20(1): 138-148. DOI:10.1080/02699930500172341

57 Tsang J A. The effects of helper intention on gratitude and indebtedness[J]. Motivation and Emotion,2006b, 30(3): 198-204. DOI:10.1007/s11031-006-9031-z

58 van Dierendonck D, Patterson K. Compassionate love as a cornerstone of servant leadership: An integration of previous theorizing and research[J]. Journal of Business Ethics,2015, 128(1): 119-131. DOI:10.1007/s10551-014-2085-z

59 Vandenberghe C, Bentein K, Stinglhamber F. Affective commitment to the organization, supervisor, and work group: Antecedents and outcomes[J]. Journal of Vocational Behavior,2004, 64(1): 47-71. DOI:10.1016/S0001-8791(03)00029-0

60 Waters L. Predicting job satisfaction: Contributions of individual gratitude and institutionalized gratitude[J]. Psychology,2012, 3(12A): 1174-1176.

61 Watkins P C, Scheer J, Ovnicek M, et al. The debt of gratitude: Dissociating gratitude and indebtedness[J]. Cognition and Emotion,2006, 20(2): 217-241. DOI:10.1080/02699930500172291

62 Weiss H M, Cropanzano R. Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work[A]. Staw B M, Cummings L L. Research in organizational behavior: An annual series of analytical essays and critical reviews[M]. Amsterdam: Elsevier, 1996.

63 Wood A M, Froh J J, Geraghty A W A. Gratitude and well–being: A review and theoretical integration[J]. Clinical Psychology Review,2010, 30(7): 890-905. DOI:10.1016/j.cpr.2010.03.005

64 Wood A M, Maltby J, Stewart N, et al. A social–cognitive model of trait and state levels of gratitude[J]. Emotion,2008, 8(2): 281-290. DOI:10.1037/1528-3542.8.2.281

引用本文

刘军, 朱征, 王琦琦, 等. 工作场所感恩研究述评与展望[J]. 外国经济与管理, 2019, 41(9): 61-74.

导出参考文献，格式为：

上一篇：儒家文化与企业慈善捐赠

下一篇：裂变创业拼凑过程研究——基于软件创业企业的多案例研究

本期封面

2019年第09期