无人驾驶、智能客服机器人、智能财务机器人等人工智能应用给大众带来了许多便利,也给各行业带来巨大效益,因此,在生活与工作场景中迅速普及。本文关注人工智能引入工作场所后,富有创造性和人机协作能力的岗位技能要求对员工工作积极性的影响。本文认为,在人工智能应用的场景下,岗位技能要求的提高有助于员工从重复、繁杂的工作中解脱,使其更能体会工作的价值感、意义感和成就感,获得工作胜任的愉快心理体验,激发他们的工作积极性。本文通过实证检验发现,人工智能引发的岗位技能要求可以通过提升员工的胜任感进而增强他们的工作旺盛感,而且,员工与智能机器之间配合度越高,员工得到智能机器的工作支持越大,技能要求提升会让员工体会更强的胜任感,精力会更旺盛。人工智能技术应用通过改变工作要求重塑员工心理,特别是随着人工智能技术在工作场所的普遍运用,员工的工作状态和积极性亟需关注。本文将人工智能引入组织心理领域,丰富了岗位要求与工作旺盛感关系的研究,也为企业合理激发员工工作旺盛感提供了启示。
人工智能嵌入视域下岗位技能要求对员工工作旺盛感的影响研究
摘要
参考文献
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引用本文
朱晓妹, 王森, 何勤. 人工智能嵌入视域下岗位技能要求对员工工作旺盛感的影响研究[J]. 外国经济与管理, 2021, 43(11): 15-25.
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