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6914反馈是组织中常用的激励策略和行为矫正工具，但是关于反馈和绩效关系的不一致研究结果使得管理者不清楚如何反馈才能提高绩效。反馈环境超越反馈的地方在于强调反馈的多维复杂性、接收者对反馈有效性的建构和鼓励反馈寻求的氛围，针对反馈环境的研究能够弥补反馈研究预设二元对立关系进而孤立对比反馈的作用、忽视接收者对反馈的建构、未体现反馈双方互动的不足，从而较针对反馈自身的研究而言能够得出更为一致的预期结果。本文基于对反馈研究困境和出路的分析，介绍了反馈环境这一超越反馈的概念及其对反馈的超越性，探讨了反馈环境的形成机制和影响机制，并对未来研究方向进行了展望。
反馈环境：一个超越反馈的概念
摘要
参考文献
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引用本文
张剑, 巩振兴, 张莹. 反馈环境：一个超越反馈的概念[J]. 外国经济与管理, 2017, 39(9): 59–69.
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