群体组织公民行为研究现状与展望
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外国经济与管理 2008 年 第 30 卷第 02 期, 页码：23 - 29
摘要
参考文献
摘要
随着组织研究中多层次理论和研究的发展,群体组织公民行为已成为组织公民行为研究领域的一个热点。本文梳理和归纳了群体组织公民行为的概念内涵和测量方法,回顾了其影响因素及其对组织效能的影响,介绍了群体组织公民行为作为社会规范对员工行为和工作态度的影响,并指出了群体组织公民行为现有研究的不足及今后的研究方向。
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[19]Bommer,W H,Miles,E W,and Grover,S L.Does one good turn deserve another?Coworker influences on employee citizenship[J].Journal of Organizational Behavior,2003,24(2):181-196.
[20]Tepper,BJ,Duffy,M K,Hoobler,J,et al.Moderators of the relationships between coworkers’organizational citizenship behav-ior and fellowemployee’s attitude[J].Journal of Applied Psychology,2004,89(3):455-465.
[2]Podsakoff,P M,Ahearne,M,and MacKenzie,S B.Organizational citizenship behavior and the quantity and quality of work groupperformance[J].Journal of Applied Psychology,1997,82:226-270.
[3]Podsakoff,P M,MacKenzie,S B,Paine,J B,et al.Organizational citizenship behaviors:Acritical reviewof the theoretical and em-pirical literature and suggestions for future research[J].Journal of Management,2000,26(3):513-563.
[4]Schnake,ME,and Dumler,MP.Level of measurement and analysisissuesin organizational citizenship behavior research[J].Jour-nal of Occupational and Organizational Psychology,2003,76(2):283-301.
[5]Ehrhart,MG.Leadership and procedural justice cli mate as antecedents of unit-level organizational citizenship behavior[J].PersonnelPsychology,2004,57:61-94.
[6]Pearce,C L,and Herbik,P A.Citizenship behavior at the teamlevel of analysis:The effect of teamleadership,teamcommit ment,perceived teamsupport and teamsize[J].The Journal of Social Psychology,2004,144(3):293-310.
[7]Chen,X-P,et al.Group citizenship behavior:Conceptualization and preli minary tests of its antecedents and consequences[J].Man-agement and Organization Review,2005,1(2):273-300.
[8]Klein,KJ,Dansereau,F,and Hall,RJ.Level issuesintheory development,data collection,and analysis[J].Academy of Manage-ment Review,1994,19(2):195-229.
[9]Chan,D.Functional relations among constructs in the same content domain at different levels of analysis:Atypology of compositionmodels[J].Journal of Applied Psychology,1998,83:234-246.
[10]Somech,A,and Drach-Zahavy,A.Exploring organizational citizenship behavior froman organizational perspective:The relation-ship between organizational learning and organizational citizenship behavior[J].Journal of Occupational and Organizational Psychol-ogy,2004,77(3):281-298.
[11]Ehrhart,M G,Bliese,P D,and Thomas,J L.Unit-level OCB and unit effectiveness:Examining the incremental effect of helpingbehavior[J].Human Performance,2006,19(2):159-173.
[12]Klein,KJ,and Kozlowski,S WJ.Multilevel theory,research,and methods in organizations:Foundations,extensions,and newdirections[M].San Francisco,CA:Jossey-Bass,2000.
[13]Bachrach,D G,Powell,B C,Collins,B J,et al.Effects of taskinterdependence on the relationship between helping behavior andgroup performance[J].Journal of Applied Psychology,2006,91(6):1 396-1 405.
[14]Koys,DJ.The effects of employee satisfaction,organizational citizenship behavior,and turnover on organizational effectiveness:Aunit-level,longitudinal study[J].Personnel Psychology,2001,54:101-114.
[15]Ehrhart,M G,and Naumann,S E.Organizational citizenship behavior in work groups:Agroup normapproach[J].Journal of Ap-plied Psychology,2004,89(6):960-974.
[16]George,J M.Personality,affect,and behavior in groups[J].Journal of Applied Psychology,1990,75:107-116.
[17]George,J M,and Bettenhausen,K.Understanding prosocial behavior,sales performance,and turnover:Agroup-level analysis ina service context[J].Journal of Applied Psychology,1990,75:698-709.
[18]Podsakoff,P M,and MacKenzie,S B.Organizational citizenship behaviors and sales unit effectiveness[J].Journal of Marketing Re-search,1994,3:351-363.
[19]Bommer,W H,Miles,E W,and Grover,S L.Does one good turn deserve another?Coworker influences on employee citizenship[J].Journal of Organizational Behavior,2003,24(2):181-196.
[20]Tepper,BJ,Duffy,M K,Hoobler,J,et al.Moderators of the relationships between coworkers’organizational citizenship behav-ior and fellowemployee’s attitude[J].Journal of Applied Psychology,2004,89(3):455-465.
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曾秀芹, 车宏生, 孙晓敏. 群体组织公民行为研究现状与展望[J]. 外国经济与管理, 2008, 30(2): 23–29.
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