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【With the same tag:【感恩】 Found 2 articles】 /Page Order by: Asce Desc

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MARKETING | F270

A Literature Review of Customer Gratitude and Future Prospects

Tu Hongwei, Zhang Zhihui, Ma Jianfeng

As an important emotion state that effectively connects the relationship between enterprises and customers, customer gratitude not only helps to stimulate customers’ emotion and cogn...

First published at: Feb 20, 2021

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doi:10.16538/j.cnki.fem.20200803.301

Foreign Economics & Management, Vol. 43, Issue 02, pp. 68 - 83

| F270

Gratitude in Workplace: A Literature Review and Prospects

Liu Jun, Zhu Zheng, Wang Qiqi, et al

Gratitude in workplace refers to employees’ lasting and stable positive emotional evaluation of their work and organization due to their benefits from work under certain circumstances. Th...

First published at: Sep 01, 2019

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doi:10.16538/j.cnki.fem.2019.09.005

Foreign Economics & Management, Vol. 41, Issue 09, pp. 61 - 74

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