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【With the same tag:【value co-destruction】 Found 4 articles】 /Page Order by: Asce Desc

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MARKETING | F270

Negatively-valenced Customer Engagement Research:A Review and Prospects

Zhu Liye, Yuan Denghua, Li Chunyu, et al

Negatively-valenced customer engagement (hereafter, NVCE) refers to customers’ unfavorable thoughts, feelings, and behaviors towards a firm during their interactions with it. In recent ye...

First published at: Jul 20, 2024

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doi:10.16538/j.cnki.fem.20231210.301

Foreign Economics & Management, Vol. 46, Issue 07, pp. 120 - 134

理论前沿 | F270

Co-Creation or Co-Destruction？A Literature Review of Mobile Information Technologies’ Impact on Tourism Experience Value

Hua Chenggang, Bai Changhong, Zhang Hui

Mobile information technologies are found to assist, strengthen and create new travel experiences, however, the role of which is not always positive. In some circumstances, it may cause a ...

First published at: Feb 01, 2020

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doi:10.16538/j.cnki.fem.20190926.008

Foreign Economics & Management, Vol. 42, Issue 02, pp. 137 - 152

| F270

Value Co-destruction Research: Origin, Present and Prospect

Chen Wei, Wu Zongfa, Xu Ju

Value co-destruction refers to the fact that at least one party’s welfare decreases due to resource misuse in the process of value formation, which means that not only positive outpu...

First published at: Jun 01, 2018

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doi:10.16538/j.cnki.fem.2018.06.004

Foreign Economics & Management, Vol. 40, Issue 06, pp. 44 - 58

| F270

Does Interactive Behavior Certainly Create Value? The Effect of Customer Value Co-creation Interactive Behavior on Customer Value

Bu Qingjuan, Jin Yongsheng, Li Zhaohui

Virtual brand community is a typical platform of value co-creation,and interaction is a behavior trace of value co-creation. Customer is a kernel body of interaction. Then,in the virtual b...

First published at: Sep 20, 2016

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doi:10.16538/j.cnki.fem.2016.09.002

Foreign Economics & Management, Vol. 38, Issue 09, pp. 21 - 37

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