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Same Tag Articles
【With the same tag:【gratitude】 Found 3 articles】
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HUMAN RESOURCE MANAGEMENT
| F270
The Impact of Customer
Gratitude
Expression on Employee Working Outcomes and Its Mechanism
Wang Qiqi
,
Li Zengxin
,
Liu Jun
In recent years, research on customer behaviors has raised increasing attention among scholars. Totally, the focus of customer research witnessed a conversion from customer-company relatio...
First published at: Aug 20, 2021
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(868.3 KB) |
ESI
doi:
10.16538/j.cnki.fem.20210104.105
Foreign Economics & Management
, Vol. 43, Issue 08
, pp. 121 - 137
MARKETING
| F270
A Literature Review of Customer
Gratitude
and Future Prospects
Tu Hongwei
,
Zhang Zhihui
,
Ma Jianfeng
As an important emotion state that effectively connects the relationship between enterprises and customers, customer gratitude not only helps to stimulate customers’ emotion and cogn...
First published at: Feb 20, 2021
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(929.1 KB) |
ESI
doi:
10.16538/j.cnki.fem.20200803.301
Foreign Economics & Management
, Vol. 43, Issue 02
, pp. 68 - 83
| F270
Gratitude
in Workplace: A Literature Review and Prospects
Liu Jun
,
Zhu Zheng
,
Wang Qiqi
, et al
Gratitude in workplace refers to employees’ lasting and stable positive emotional evaluation of their work and organization due to their benefits from work under certain circumstances. Th...
First published at: Sep 01, 2019
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(1019.7 KB) |
ESI
doi:
10.16538/j.cnki.fem.2019.09.005
Foreign Economics & Management
, Vol. 41, Issue 09
, pp. 61 - 74
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