管理者是否纳言将对员工后续建言和组织变革产生影响。首先基于说服理论阐述左右管理者纳言的一个重要原因是建言是否具有说服力;其次,构建了一个管理者纳言的说服过程模型,认为建言的说服力主要体现在建言者、信息、情境和管理者四个方面;再者,阐述了与这四个方面密切相关的一些具体因素(建言者的内群体成员身份、专业性和可信赖性,建言性质、是否提供证据和解决方法,建言时机、组织规范、权力距离以及管理者的情绪和认知)对于管理者纳言的影响。本研究有助于深化理解员工建言的结果,而且对研究管理者纳言的发生机制有较大的参考意义。
管理者为什么纳言?——基于说服理论的研究
摘要
参考文献
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引用本文
张龙, 李想. 管理者为什么纳言?——基于说服理论的研究[J]. 外国经济与管理, 2016, 38(9): 80–92.
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