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全球客户管理能力支持体系与实施流程研究
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Foreign Economics & Management Vol. 31, Issue 04, pp. 44 - 50 (2009)
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司方来, 贾鹤, 王永贵. 全球客户管理能力支持体系与实施流程研究[J]. Foreign Economics & Management, 2009, 31(4): 44–50. 
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2009, Issue 04
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