试论“以员工为中心”的管理理念——兼论利益相关者管理
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外国经济与管理 2003 年 第 25 卷第 01 期, 页码：37 - 42
摘要
参考文献
摘要
企业的社会责任问题导致了利益相关者管理的产生和发展 ,利益相关者管理对企业绩效有重要影响 ,已成为现代企业成功的重要因素。员工是企业最重要的利益相关者 ,现代企业必须树立“以员工为中心”的管理理念。
①FoundationfortheMalcolmBaldrigeNationalQualityAward”TheNation’sCEOsLooktheFutureJuly1998,http://www.quality.nist.gov/ceorpt.htm(December1999)。
②同①。
③TheBureauofNationalAffairs,IncEconomySpursHighestTurnoverRatesinNearly20Years,BNASurveyFinds(pressre lease,September24,1998) http://bna.com/press.htm(March13,2000)。
④WalkerInformationandHudsonInstitute,Sponsors1999EmployeeRetentionandBusinessIntegrityStudy www.walkerinfo.com.RobertLeveringandMiltonMoskowitzThe100BestCompaniestoWorkForFortune(January10,2000)。
[1]StevenF .WallkerandJeffreyW .Marr.StakeholderPower[M].Cambridge,MA :PerseusPublishing.2001.
[2]MeasuringtheBusinessValueofCorporatePhilanthropy[R].ResearchReportbyWalkerInformation,http://www.cof.org.2000,10.
[3]CouncilonFoundations.MeasuringtheValueofCorporateCitizenship[R].Washington,DC :CouncilonFoundations,Inc.1996.
[4]AllanA .Kennedy.TheEndofShareholderValue[M ].Cambrdge,MA :PerseusPublishing,2000.
[5]JamesP .Kelly.TheLoyaltyContract:EmployeeCommitmentandCompetitiveAdvantage[J].UPSPressroomhomepage,http://pressroom,ups.com/execforum/speeches/FF .html.1998-03-28.
②同①。
③TheBureauofNationalAffairs,IncEconomySpursHighestTurnoverRatesinNearly20Years,BNASurveyFinds(pressre lease,September24,1998) http://bna.com/press.htm(March13,2000)。
④WalkerInformationandHudsonInstitute,Sponsors1999EmployeeRetentionandBusinessIntegrityStudy www.walkerinfo.com.RobertLeveringandMiltonMoskowitzThe100BestCompaniestoWorkForFortune(January10,2000)。
[1]StevenF .WallkerandJeffreyW .Marr.StakeholderPower[M].Cambridge,MA :PerseusPublishing.2001.
[2]MeasuringtheBusinessValueofCorporatePhilanthropy[R].ResearchReportbyWalkerInformation,http://www.cof.org.2000,10.
[3]CouncilonFoundations.MeasuringtheValueofCorporateCitizenship[R].Washington,DC :CouncilonFoundations,Inc.1996.
[4]AllanA .Kennedy.TheEndofShareholderValue[M ].Cambrdge,MA :PerseusPublishing,2000.
[5]JamesP .Kelly.TheLoyaltyContract:EmployeeCommitmentandCompetitiveAdvantage[J].UPSPressroomhomepage,http://pressroom,ups.com/execforum/speeches/FF .html.1998-03-28.
引用本文
刘彦平. 试论“以员工为中心”的管理理念——兼论利益相关者管理[J]. 外国经济与管理, 2003, 25(1): 37–42.
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