团队集体工作满意感研究述评
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外国经济与管理 2010 年 第 32 卷第 05 期, 页码：25 - 30
摘要
参考文献
摘要
近年来,欧美企业管理学术界开始重视对团队集体工作满意感的研究。他们的研究成果表明,团队的集体工作满意感会对团队的集体工作行为和工作绩效以及团队成员个人的工作态度产生重大的影响。本文介绍了国外学者关于集体工作满意感定义、形成过程、计量方法、影响因素和作用的研究概况。
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[12]Turner,John C.Rediscovering the social group:Aself-categorization theory[M].Oxford,UK:Basil Blackwell,1987.
[13]Schneider,Benjamin,and Susan S White.Service quality:Research perspectives[M].Thousand Oaks,CA:Sage Publications,2004.
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[15]Si mons,Tony,and Quinetta Roberson.Why managers should care about fairness:The effects of aggregate justice perceptions onorganizational outcomes[J].Journal of Applied Psychology,2003,88(3):432-443.
[16]González-Romá,Vicente,Peiró,JoséM,and Núria Tordera.An examination of the antecedents and moderatorinfluences of cli matestrength[J].Journal of Applied Psychology,2002,87(3):465-473.
[17]Park,Hee Sun.The effects of shared cognition on group satisfaction and performance:Politeness and efficiencyin groupinteraction[J].Communication Research,2008,35(1):88-108.
[18]Nishii,Lisa H,David P Lepak,and Benjamin Schneider.Employee attributions onthe“why”of HRpractices:Their effects on em-ployee attitudes and behaviors,and customer satisfaction[J].Personnel Psychology,2008,61(3):503-545.
[19]Mason,Claire M,and Mark A Griffin.Group task satisfaction:The group’s shared attitude toits task and work environment[J].Group and Organization Management,2005,30(6):625-652.
[20]凌茜,汪纯孝,张秀娟,黄慧玲.公仆型领导对服务氛围与服务质量的影响[M].广州:中山大学出版社,2009.
[2]Mason,Claire M.Exploring the processes underlying within-group homogeneity[J].Small Group Research,2006,37(3):233-270.
[3]Salancik,Gerald R,and Jeffrey Pfeffer.Asocial information processing approachtojob attitudes and task design[J].AdministrativeScience Quarterly,1978,23(2):224-253.
[4]Schneider,Benjamin.The people make the place[J].Personnel Psychology,1987,40(3):437-453.
[5]George,Jennifer M.Personality,affect and behavior in groups[J].Journal of Applied Psychology,1990,75(2):107-116.
[6]Ashforth,Blake E,and R H Humphrey.Emotionin the workplace:Areappraisal[J].Human Relations,1995,48(2):97-125.
[7]Kirkman,Bradley L,and Benson Rosen.Beyond self-management:Antecedents and consequences of teamempowerment[J].Acade-my of Management Journal,1999,42(1):58-74.
[8]Costa,Ana Cristina,Roe,Robert A,and Tharai Taillieu.Trust within teams:The relation with performance effectiveness[J].Eu-ropean Journal of Work and Organizational Psychology,2001,10(3):225-244.
[9]Chan,David.Functional relations among constructsinthe same content domain at different levels of analysis:Atypology of composi-tion models[J].Journal of Applied Psychology,1998,83(2):234-246.
[10]Klein,Katherine J,et al.Multilevel analytical techniques:Commonalities,differences and continuing questions[A].in Klein,Katherine J,and Steve WJ Kozlowski(Eds.).Multilevel theory,research,and methods in organizations:Foundations,extensions,and newdirections[C].San Francisco,CA:Jossey-Bass,2000:512-553.
[11]Myers,David G,and H Lamm.The group polarization phenomenon[J].Psychological Bulletin,1976,83(4):602-627.
[12]Turner,John C.Rediscovering the social group:Aself-categorization theory[M].Oxford,UK:Basil Blackwell,1987.
[13]Schneider,Benjamin,and Susan S White.Service quality:Research perspectives[M].Thousand Oaks,CA:Sage Publications,2004.
[14]Schneider,Benjamin,Sarah K Gunnarson,and Kathryn Niles-Jolly.Creating the cli mate and culture of success[J].OrganizationalDynamics,1994,23(1):17-29.
[15]Si mons,Tony,and Quinetta Roberson.Why managers should care about fairness:The effects of aggregate justice perceptions onorganizational outcomes[J].Journal of Applied Psychology,2003,88(3):432-443.
[16]González-Romá,Vicente,Peiró,JoséM,and Núria Tordera.An examination of the antecedents and moderatorinfluences of cli matestrength[J].Journal of Applied Psychology,2002,87(3):465-473.
[17]Park,Hee Sun.The effects of shared cognition on group satisfaction and performance:Politeness and efficiencyin groupinteraction[J].Communication Research,2008,35(1):88-108.
[18]Nishii,Lisa H,David P Lepak,and Benjamin Schneider.Employee attributions onthe“why”of HRpractices:Their effects on em-ployee attitudes and behaviors,and customer satisfaction[J].Personnel Psychology,2008,61(3):503-545.
[19]Mason,Claire M,and Mark A Griffin.Group task satisfaction:The group’s shared attitude toits task and work environment[J].Group and Organization Management,2005,30(6):625-652.
[20]凌茜,汪纯孝,张秀娟,黄慧玲.公仆型领导对服务氛围与服务质量的影响[M].广州:中山大学出版社,2009.
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凌茜, 温碧燕, 汪纯孝. 团队集体工作满意感研究述评[J]. 外国经济与管理, 2010, 32(5): 25–30.
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