消费者创新研究综述与展望
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外国经济与管理 2013 年 第 35 卷第 08 期, 页码：71 - 80
摘要
参考文献
摘要
由于需求的异质性,消费者会修改现有产品和服务或者开发新产品和服务来满足自己的需求,这就是所谓的"消费者创新"。信息和社交技术的发展使得消费者更加愿意和更有可能进行创新,消费者创新实践越来越多,创新形式也越来越多样化,但是现有研究尤其是国内学者对消费者创新的关注还非常少。本文以现有文献为基础,界定了消费者创新的概念,回顾了消费者单独和合作创新的影响因素、消费者对其创新的处理方式,以及企业如何利用消费者创新等方面的研究成果,并基于对现有文献的评析指出了未来研究方向。
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[2]Baldwin C and von Hippel E.Modeling aparadigm shift:From producer innovation to user and open collaborative innovation[J].Organization Science,2011,22(6):1399-1417.
[3]Bullinger A C,et al.Community-based innovation contests:Where competition meets cooperation[J].Creativity and Inno-vation Management,2010,19(3):290-303.
[4]Chatterji A K and Fabrizio K.How do product users influence corporate invention?[J].Organization Science,2012,23(4):971-987.
[5]Chesbrough H W.The era of open innovation[J].Sloan Ma-nagement Review,2003,44(3):34-41.
[6]Christoph H,et al.Innovation as consumption:Analysis of consumers’innovation efficiency[R].Working Paper No.4926-11,MIT Sloan School of Management,2011.
[7]Cohen W M and Levinthal D A.Absorptive capacity:A new perspective on learning and innovation[J].Administrative Science Quarterly,35(1):128-152.
[8]Foss N J,et al.Linking customer interaction and innovation:The mediating role of new organizational practices[J].Organ-ization Science,2011,22(4):980-999.
[9]Franke N and Shah S.How communities support innovativeactivities:An exploration of assistance and sharing among end-users[J].Research Policy,2003,32(1):157-178.
[10]Franke N and von Hippel E.Satisfying heterogeneous user needs via innovation toolkits:The case of apache security soft-ware[J].Research Policy,2003,32(7):1199-1215.
[11]Franke N and Piller F.Toolkits for user innovation and de-sign:An exploration of user interaction and value creation[J].Journal of Product Innovation Management,2004,21(6):401-415.
[12]Franke N,et al.Finding commercially attractive user innova-tions:A test of lead user theory[J].Journal of Product Inno-vation Management,2006,23(4):301-315.
[13]Füller J and Matzler K.Virtual product experience and cus-tomer participation—A chance for customer-centred,really new products[J].Technovation,2007,27(6/7):378-387.
[14]Gachter S,et al.Initiating private-collective innovation:The fragility of knowledge sharing[J].Research Policy,2010,39(7):893-906.
[15]Gulley N and Lakhani K R.The determinants of individual performance and collective value in private-collective software in-novation[R].Working Paper,Harvard Business School Technolo-gy&Operations Mgt.Unit,2010.
[16]Harhoff D,et al.Profiting from voluntary information spillo-vers:How users benefit by freely revealing their innovations[J].Research Policy,2003,32(10):1753-1769.
[17]Henkel J and von Hippel E V.Welfare implications of user innovation[J].Journal of Technology Transfer,2005,30(1-2):73-87.
[18]Howe J.The rise of crowdsourcing[J].Wired Magazine,2006,14(6):1-5.
[19]Jeppesen L B and Frederiksen L.Why do users contribute to firm-hosted user communities?The case of computer-con-trolled music instruments[J].Organization Science,2006,17(1):45-63.
[20]Lichtenthaler U,et al.Is your company ready for open inno-vation?[J].MIT Sloan Management Review,2011,53(1):45-48.
[21]Lüthje C.Characteristics of innovating users in a consumer goods field:An empirical study of sport-related product con-sumers[J].Technovation,2004,24(9):683-695.
[22]Lüthje C,et al.User-innovators and“local”information:The case of mountain biking[J].Research Policy,2005,34(6):951-965.
[23]Morrison P D,et al.Determinants of user innovation and in-novation sharing in a local market[J].Management Science,2000,46(12):1513-1527.
[24]Nikolaus F and Frank P.Value creation by toolkits for user innovation and design:The case of the watch market[J].Jour-nal of Product Innovation Management,2004,21(6):401-415.
[25]Ogawa S and Piller F T.Reducing the risks of new product development[J].MIT Sloan Management Review,2006,47(2):65-71.
[26]Oliveira P and von Hippel E.Users as service innovators:The case of banking services[J].Research Policy,2011,40(6):806-818.
[27]Olson E L and Bakke G.Implementing the lead user method in a high technology firm:A longitudinal study of intentions versus actions[J].Journal of Product Innovation Manage-ment,2001,18(6):388-95.
[28]Ransbotham S,et al.Network characteristics and the value of collaborative user-generated content[J].Marketing Science,2012,31(3):387-405.
[29]Riggs W and von Hippel E.Incentives to innovate and the sources of innovation:The case of scientific instruments[J].Research Policy,1994,23(4):459-469.
[30]Roberts J H and von Hippel E.Determinants of user innova-tion and innovation sharing in a local market[J].Management Science,2000,46(12):1513-1527.
[31]Shah S K.Motivation,governance,and the viability of hybrid forms in open source software development[J].Management Science,2006,52(7):1000-1014.
[32]Shah S and Tripsas M.The accidental entrepreneur:The e-mergent and collective process of user entrepreneurship[J].Strategic Entrepreneurship Journal,2007,1(1):123-140.
[33]Todorova G and Durisin B.Absorptive capacity:Valuing a reconceptualization[J].Academy of Management Review,2007,32(3):774-786.
[34]von Hippel E V.Successful industrial products from customer i-deas[J].Journal of Marketing,1978,42(1):39-49.
[35]von Hippel E V and Krogh G V.Open source software and the“private-collective”innovation model:Issues for organiza-tion science[J].Organization Science,2003,14(2):209-223.
[36]von Hippel E V.Democratizing innovation[M].Cambridge,MA:MIT Press,2005:153-155.
[37]von Hippel E V,et al.The age of the consumer-innovator[J].MIT Sloan Management Review,2011,53(1):26-35.
[38]Wu C G,et al.An empirical analysis of open source software developers’motivations and continuance intentions[J].Infor-mation&Management,2007,44(3):253-262.
引用本文
马永斌, 王其冬, 万文海. 消费者创新研究综述与展望[J]. 外国经济与管理, 2013, 35(8): 71–80.
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