组织异议研究述评与展望
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外国经济与管理 2015 年 第 37 卷第 11 期, 页码：50 - 62
摘要
参考文献
摘要
组织往往以"规范"为由,试图抑制异议的存在,却忽略了组织异议这一沟通形式是组织决策制定的重要信息来源,可以帮助组织在多变的环境下快速应对冲击。本文从组织异议的内涵、测量、形成因素、表达形式以及影响结果等方面对现有文献进行了综述,构建了组织异议相关研究的整合模型,并在分析现有研究不足的基础上,对未来的研究重点进行了展望,以期为国内的相关研究提供参考。
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[44] Redding W C.Rocking boats,blowing whistles,and teaching speech communication[J].Communication Education,1985,34(2): 245-258.
[45] Rusbult C E,et al.Impact of exchange variables on exit,voice,loyalty,and neglect: An integrative model of responses to declining job satisfaction[J].Academy of Management Journal,1988,31(3): 599-627.
[46] Schulz-Hardt,et al.Group decision making in hidden profile situations: Dissent as a facilitator for decision quality[J].Journal of Personality and Social Psychology,2006,91(6): 1080-1093.
[47] Sollitto M and Myers S A.Peer coworker relationships: Influences on the expression of lateral dissent[J].Communication Reports,2015,28(1): 36-47.
[48] Spencer D G.Employee voice and employee retention[J].Academy of Management Journal,1986,29(3): 488-502.
[49] Sprague J A and Ruud G L.Boat-rocking in the high technology culture[J].American Behavioral Scientist,1988,32(2): 169-193.
[50] Stewart L P."Whistle blowing":Implications for organizational communication[J].Journal of Communication,1980,30(4): 90-101.
[51] Waldron V R and Kassing J W.Managing risk in communication encounters: Strategies for the workplace[M].Thousand Oaks,CA: Sage,2011.
[52] Westin A F.Professional and ethical dissent:Individual,corporate and social responsibility[J].Technology in Society,1986,8(4): 335-339.
[53] 何轩.为何员工知而不言: 员工沉默行为的本土化研究[J].南开管理评论,2010,13(3):45-52.
[2] Avtgis T A,et al.The influence of employee burnout syndrome on the expression of organizational dissent[J].Communication Research Reports,2007,24(3): 97-102.
[3] Fairhurst G T.The leader-member exchange patterns of women leaders in industry: A discourse analysis[J].Communication Monographs,1993,60(4): 1-31.
[4] Garner J T.Strategic dissent: Expressions of organizational dissent motivated by influence goals[J].International Journal of Strategic Management,2009a,3(1): 34-51.
[5] Garner J T.When things go wrong at work: An exploration of organizational dissent messages[J].Communication Stu-dies,2009b,60(2): 197-218.
[6] Garner J T.Making waves at work: Perceived effectiveness and appropriateness of organizational dissent messages[J].Management Communication Quarterly,2012,26(2): 224-241.
[7] Garner J T.Dissenters,managers,and coworkers: The process of co-constructing organizational dissent and dissent effectiveness[J].Management Communication Quarterly,2013,27(3): 373-395.
[8] Garner J T.Open doors and iron cages: Supervisors' responses to employee dissent[J].International Journal of Business Communication,2014,doi: 10.1177/2329488414525466.
[9] Garner J T and Wargo M.Feedback from the pew: A dual-perspective exploration of organizational dissent in churches[J].Journal of Communication and Religion,2009,32(2): 375-400.
[10] Graen G and Schiemann W.Leader-member agreement: A vertical dyad linkage approach[J].Journal of Applied Psychology,1978,63(2): 206-212.
[11] Gorden W I.Range of employee voice[J].Employee Responsibilities and Rights Journal,1988,1(4): 283-299.
[12] Graham J W.Principled organizational dissent: A theoretical essay[A].in B M Staw and L L Cummings(Eds.).Research in organizational behavior[C].Greenwich,CT: JAI Press,1986: 565-567.
[13] Hegstrom T G.Mimetic and dissent conditions in organizational rhetoric[J].Journal of Applied Communication Research,1990,18(2): 141-152.
[14] Hegstrom T G.Focus on organizational dissent: A functionalist response to criticism[A].in J Lehtonen(Ed.).Critical perspectives on communication research and pedagogy[C].Germany: Rohrig University Press,1995: 83-94.
[15] Hegstrom T G.Reasons for rocking the boat:Principles and personal problems[A].in Geissner A F and E Wessela(Eds.).Business communication in Europe[C].Tostedt,Germany: Atikon,1999: 179-194.
[16] Janis I L.Groupthink (2nd Ed.)[M].Boston,MA: Houghton Mifflin,1982.
[17] Kassing J W.Articulating,antagonizing,and displacing: A model of employee dissent[J].Communication Studies,1997,48(7): 311-332.
[18] Kassing J W.Development and validation of the organizational dissent scale[J]. Management Communication Quarterly,1998,12(2): 183-229.
[19] Kassing J W and Avtgis T A.Examining the relationship between organizational dissent and aggressive communication[J].Management Communication Quarterly,1999,13(1): 76-91.
[20] Kassing J W.Exploring the relationship between workplace freedom of speech,organizational identification,and employee dissent[J].Communication Research Reports,2000a,17(4): 387-396.
[21] Kassing J W.Investigating the relationship between superior-subordinate relationship quality and employee dissent[J].Communication Research Reports,2000b,17(1): 58-70.
[22] Kassing J W.From the looks of things: Assessing perceptions of organizational dissenters[J].Management Communication Quarterly,2001,14(3): 442-470.
[23] Kassing J W and Armstrong T A.Examining the association of job tenure,employee history,and organizational status with employee dissent[J].Communication Research Reports,2001,18(3): 264-273.
[24] Kassing J W and Armstrong T A.Someone's going to hear about this:Examining the association between dissent-triggering events and employees' dissent expression[J].Management Communication Quarterly,2002,16(1): 39-65.
[25] Kassing J W.Speaking up: Identifying employees' upward dissent strategies[J].Management Communication Quarterly,2002,16(2): 187-209.
[26] Kassing J W and DiCioccio R L.Testing a workplace experience explanation of displaced dissent[J].Communication Reports,2004,17(2): 111-120.
[27] Kassing J W.Speaking up competently: A comparison of perceived competence in upward dissent strategies[J].Communication Research Reports,2005,22(3): 227-234.
[28] Kassing J W.Going around the boss: Exploring the consequences of circumvention[J].Management Communication Quarterly,2007,21(1): 55-74.
[29] Kassing J W."In case you didn't hear me the first time": An examination of repetitious dissent[J].Management Communication Quarterly,2009,22(3): 416-436.
[30] Kassing J W.Dissent in organizations[M].United Kingdom: Cambridge Press,2011.
[31] Kassing J W,et al.Dissent expression as an indicator of work engagement and intention to leave[J].Journal of Business Communication,2012,49(3): 237-253.
[32] Kassing J W and Wendy K.Assessing disagreement expressed to management: Development of the upward dissent scale[J].Communication Research Reports,2013,30(1): 46-56.
[33] Klaas B S and Denisi A S.Managerial reactions to employee dissent: The impact of grievance activity on performance ratings[J].Academy of Management Journal,1989,32(4): 705-717.
[34] Korsgaard M A and Roberson L.Procedural justice in performance evaluation: The role of instrumental and non-instrumental voice in performance appraisal discussions[J].Journal of Management,1995,21(4): 657-669.
[35] Landier A,Sraer D and Thesmar D.Optimal dissent in organizations[J].Review of Economic Studies,2009,76(2): 761-794.
[36] Miceli M P,et al.Whistle blowing in organizations[M].Hove: Psychology Press,2008.
[37] Milliken F J,Morrison E W and Hewlin P F.An exploratory study of employee silence: Issues that employees don't communicate upward and why[J].Journal of Management Studies,2003,40(6): 1453-1476.
[38] Morris W.The American heritage dictionary of the english language[M].New York: Houghton Mifflin,1969.
[39] Nader R,et al.Whistle-blowing[M].New York: Bantam Press,1972.
[40] Near J P and Miceli M P.Organizational dissidence:The case of whistle-blowing[J].Journal of Business Ethics,1985,4(1): 1-16.
[41] Park H,Rehg M T and Lee D.The influence of Confucian ethics and collectivism on whistleblowing intentions: A study of South Korean public employees[J].Journal of Business Ethics,2005,58(4): 387-403.
[42] Payne H J.The role of organization-based self-esteem in employee dissent expression[J].Communication Research Reports,2007,24(3): 235-240.
[43] Putnam L L,Roberts K H and Porter L W.Handbook of organizational communication: An interdisciplinary perspective[M].Newbury Park,CA: Sage,1987.
[44] Redding W C.Rocking boats,blowing whistles,and teaching speech communication[J].Communication Education,1985,34(2): 245-258.
[45] Rusbult C E,et al.Impact of exchange variables on exit,voice,loyalty,and neglect: An integrative model of responses to declining job satisfaction[J].Academy of Management Journal,1988,31(3): 599-627.
[46] Schulz-Hardt,et al.Group decision making in hidden profile situations: Dissent as a facilitator for decision quality[J].Journal of Personality and Social Psychology,2006,91(6): 1080-1093.
[47] Sollitto M and Myers S A.Peer coworker relationships: Influences on the expression of lateral dissent[J].Communication Reports,2015,28(1): 36-47.
[48] Spencer D G.Employee voice and employee retention[J].Academy of Management Journal,1986,29(3): 488-502.
[49] Sprague J A and Ruud G L.Boat-rocking in the high technology culture[J].American Behavioral Scientist,1988,32(2): 169-193.
[50] Stewart L P."Whistle blowing":Implications for organizational communication[J].Journal of Communication,1980,30(4): 90-101.
[51] Waldron V R and Kassing J W.Managing risk in communication encounters: Strategies for the workplace[M].Thousand Oaks,CA: Sage,2011.
[52] Westin A F.Professional and ethical dissent:Individual,corporate and social responsibility[J].Technology in Society,1986,8(4): 335-339.
[53] 何轩.为何员工知而不言: 员工沉默行为的本土化研究[J].南开管理评论,2010,13(3):45-52.
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韩翼, 谢怡敏. 组织异议研究述评与展望[J]. 外国经济与管理, 2015, 37(11): 50–62.
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