基于不同视角的服务创新研究述评
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外国经济与管理 2009 年 第 31 卷第 07 期, 页码： - 15
摘要
参考文献
摘要
服务创新理论的兴起实际上是一场思维方式的变革运动,它的本质是对传统制造业创新研究范式的批判。本文以服务创新理论的三种研究视角为主线,系统介绍和阐述了国外学者关于服务创新概念、模式、调查等问题的研究进展。
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[3]Gallouj,F,and O Weinstein.Innovation in services[J].Research Policy,1997,26(5):537-556.
[4]Pavitt,K.Sectoral patterns of technical change:Towards a taxonomy and a theory[J].Research Policy,1984,13(3):343-373.
[5]Van Ark,B,Broersma,L,and den Hertoh,P.Services innovation,performance and policy:A review[R].Synthesis Report in theFramework of the Project Structurele Informatievoorziening in Diensten(Structural Information Provision on Innovation in Services),2003.
[6]Miles,I,Kastrinos,N,Bilderbeek,R,den Hertog,P,Flanagan,K,and W Huntink.Knowledge-intensive business services:Their roleas users,carriers and sources of innovation[R].Report to the ECDG XIII Sprint EIMS Programme,Luxembourg,1995.
[7]Fitzaimmons,J A,Anderson,E,Morrice,D,and Powell,G E.Managing service supply relationships[J].International Journal ofServices Technology and Management,2004,5(3):221-232.
[8]Evangelista,R,and M Savona.Patterns of innovation in services:The results of the Italian innovation survey[R].Paper presented atthe 7th Annual RESER Conference,Berlin,1998,8-10 October.
[9]Tether,B.Do service innovate(differently)?Insight from the European innobarometer survey[J].Industry and Innovation,2005,12(2):201-212.
[10]Gadrey,J,F Gallouj,and O Weinstein.New modes of innovation:How services benefit industry[J].International Journal of ServiceIndustry Management,1995,6(1):4-16.
[11]Jon Sundbo,and Fa z Gallouj.Innovation in services[R].SI4S Project Synthesis Work Package 3/4,SI4S Synthesis Report 2,1998.
[12]Howells,J,and Tether,B.Innovation in services:Issues at stake and trends[R].INNO-Studies 2001:Lot 3(Enter-C/2001),TheCommunity Innovation and SMEs Programme,2004.
[13]Brigitte Preissl.Barriers to innovation in services[R].SI4S Topical Paper 02,1998.
[14]Muller,E.Knowledge,innovation processes and regions[A].in Koschatzky,K,Kulicke,M,and Zenker,A(Eds.).Innovation net-works:Concepts and challenges in the European perspective[C].Heidelberg:Physica-Verlag,2001:7-35.
[15]Hofman,Y,P den Hertog,and Rob Bilderbeek.The intermediary role of engineering firms in innovation processes in offshore indus-try:A cluster study[R].TNO-SI4S Report No.5,Apeldoorn,1998.
[2]Barras,R.Interactive innovation in financial and business services:The vanguard of the service revolution[J].Research Policy,1990,19(3):215-237.
[3]Gallouj,F,and O Weinstein.Innovation in services[J].Research Policy,1997,26(5):537-556.
[4]Pavitt,K.Sectoral patterns of technical change:Towards a taxonomy and a theory[J].Research Policy,1984,13(3):343-373.
[5]Van Ark,B,Broersma,L,and den Hertoh,P.Services innovation,performance and policy:A review[R].Synthesis Report in theFramework of the Project Structurele Informatievoorziening in Diensten(Structural Information Provision on Innovation in Services),2003.
[6]Miles,I,Kastrinos,N,Bilderbeek,R,den Hertog,P,Flanagan,K,and W Huntink.Knowledge-intensive business services:Their roleas users,carriers and sources of innovation[R].Report to the ECDG XIII Sprint EIMS Programme,Luxembourg,1995.
[7]Fitzaimmons,J A,Anderson,E,Morrice,D,and Powell,G E.Managing service supply relationships[J].International Journal ofServices Technology and Management,2004,5(3):221-232.
[8]Evangelista,R,and M Savona.Patterns of innovation in services:The results of the Italian innovation survey[R].Paper presented atthe 7th Annual RESER Conference,Berlin,1998,8-10 October.
[9]Tether,B.Do service innovate(differently)?Insight from the European innobarometer survey[J].Industry and Innovation,2005,12(2):201-212.
[10]Gadrey,J,F Gallouj,and O Weinstein.New modes of innovation:How services benefit industry[J].International Journal of ServiceIndustry Management,1995,6(1):4-16.
[11]Jon Sundbo,and Fa z Gallouj.Innovation in services[R].SI4S Project Synthesis Work Package 3/4,SI4S Synthesis Report 2,1998.
[12]Howells,J,and Tether,B.Innovation in services:Issues at stake and trends[R].INNO-Studies 2001:Lot 3(Enter-C/2001),TheCommunity Innovation and SMEs Programme,2004.
[13]Brigitte Preissl.Barriers to innovation in services[R].SI4S Topical Paper 02,1998.
[14]Muller,E.Knowledge,innovation processes and regions[A].in Koschatzky,K,Kulicke,M,and Zenker,A(Eds.).Innovation net-works:Concepts and challenges in the European perspective[C].Heidelberg:Physica-Verlag,2001:7-35.
[15]Hofman,Y,P den Hertog,and Rob Bilderbeek.The intermediary role of engineering firms in innovation processes in offshore indus-try:A cluster study[R].TNO-SI4S Report No.5,Apeldoorn,1998.
引用本文
杨广, 李美云, 李江帆, 等. 基于不同视角的服务创新研究述评[J]. 外国经济与管理, 2009, 31(7): 0–15.
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