Home  >  Same Tag Articles
【With the same tag:【顾客抱怨】 Found 1 articles】     /Page   Order by:   Asce   Desc   
Select all:    Export Citations as: For   
  MARKETING  |  F270
How to Respond to Complaints? The Impact Mechanism of Customer Complaints on Employee Prosocial Service Behaviors
Liu Dewen, Gao Weihe, Zhou Chunyang
First published at: Feb 20, 2023
View: HTML | PDF | Download PDF(1014.3 KB) | ESI
doi:10.16538/j.cnki.fem.20220729.301
Foreign Economics & Management, Vol. 45, Issue 02, pp. 57 - 81
Journals  |   Articles  |   Submission  |   Subscribe  |   Contact us
Copyright 2024 © Department of Academic Journals, SUFE    No. 321 Guoding Rd, Shanghai, China    P.O: 200433