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Same Tag Articles
【With the same tag:【customer relationship】 Found 2 articles】
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| F270
Coalition Loyalty Programs: A Literature Review and Prospects
Kang Jun
,
Bao Jiaxin
,
Jiang Lin
Coalition loyalty programs, compared with traditional standalone loyalty programs, represent an innovative customer relationship management tool. It is also known as loyalty program partne...
First published at: Apr 01, 2019
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(708.0 KB) |
ESI
doi:
10.16538/j.cnki.fem.2019.04.007
Foreign Economics & Management
, Vol. 41, Issue 04
, pp. 85 - 97
| F270
A Literature Review of Customer Psychological Ownership and Prospects
Kou Yan
,
Gao Min
,
Zhu Yanhan
, et al
Customer psychological ownership refers to the state in which customers feel as though the target (products, brands and firms etc.) of ownership or a piece of that target is " their...
First published at: Feb 01, 2018
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(720.7 KB) |
ESI
doi:
10.16538/j.cnki.fem.2018.02.008
Foreign Economics & Management
, Vol. 40, Issue 02
, pp. 105 - 122
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