制造企业服务创新战略的内涵界定、类型划分与研究框架构建
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外国经济与管理 2012 年 第 34 卷第 09 期, 页码：59 - 65
摘要
参考文献
摘要
当前理论界和实业界对制造企业服务创新战略的关注不断升温,但对其内涵界定和理论定位仍较模糊。本文在梳理创新战略内涵演进脉络的基础上,论述了制造企业服务创新战略的内涵界定和类型划分问题,初步构建了制造企业服务创新战略的研究框架,并指出了未来研究方向。
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[2]Akman G and Yilmaz C.Innovative capability,innovation strategy and market orientation:An empirical analysis in Turkish software industry[J].International Journal of Inno-vation Management,2008,12(1):69-111.
[3]Brax S.A manufacturer becoming service provider—Challen-ges and a paradox[J].Managing Service Quality,2005,15(2):142-155.
[4]Ceci F and Prencipe A.Configuring capabilities for integrated solutions:Evidence from the IT sector[J].Industry and Inno-vation,2008,15(3):277-296.
[5]Cui A S,et al.Strategic change and termination of interfirm partnerships[J].Strategic Management Journal,2011,32(4):402-423.
[6]Droege H,et al.Innovation in services:Present findings,and future pathways[J].Journal of Service Management,2009,20(2):131-155.
[7]Dyer B and Song X M.Innovation strategy and sanctioned conflict:A new edge in innovation?[J].Journal of Product Innovation Management,1998,15(6):505-519.
[8]Fang E,et al.Effect of service transition strategies on firm value[J].Journal of Marketing,2008,72(5):1-14.
[9]Gebauer H,et al.Match or mismatch:Strategy-structure con-figurations in the service business of manufacturing companies[J].Journal of Service Research,2010,13(2):198-215.
[10]Gilbert J T.Choosing an innovation strategy:Theory and practice[J].Business Horizons,1994,37(6):16-22.
[11]Gremyr I,et al.Service innovations in manufacturing firms[J].Managing Service Quality,2010,20(2):161-175.
[12]Grnroos C and Ravald A.Marketing and the logic of ser-vice:Value facilitation,value creation and co-creation,and their marketing implications[R].Working Paper,Hanken School of Economics,2009.
[13]Hamel G and Prahalad C K.Strategy as stretch and leverage[J].Harvard Business Review,1993,71(2):75-84.
[14]Hardaker G.,et al.An integrated response towards the pur-suit of fast time to market of NPD in European manufactu-ring organisations[J].European Business Review,1998,98(3):172-177.
[15]Jacob F and Ulaga W.The transition from product to service in business markets:An agenda for academic inquiry[J].In-dustrial Marketing Management,2008,37(3):247-253.
[16]Kim W C and Mauborgne R.Value innovation:The strategic logic of high growth[J].Harvard Business Review,1997,75(1):103-112.
[17]Lindberg N and Nordin F.From products to services and back again:Towards a new service procurement logic[J].In-dustrial Marketing Management,2008,37(3):292-300.
[18]Matthyssens P and Vandenbempt K.Moving from basic of-ferings to value-added solutions:Strategies,barriers and alignment[J].Industrial Marketing Management,2008,37(3):316-328.
[19]Menor L,et al.New service development:Areas for exploita-tion and exploration[J].Journal of Operations Management,2002,20(2):135-157.
[20]Miles I.Services innovation:A reconfiguration of innovation studies[R].PREST Discussion Paper,University of Man-chester,2001.
[21]Oliva R and Kallenberg R.Managing the transition from products to services[J].International Journal of Service In-dustry Management,2003,14(2):160-172.
[22]Osborne S P.Voluntary organizations and innovation in the public services[M].Psychology Press,1998.
[23]Shane S.Prior knowledge and the discovery of entrepreneu-rial opportunities[J].Organization science,2000,11(4):448-469.
[24]Slater S F and Narver J C.Customer-led and market-orien-ted:Let’s not confuse the two[J].Strategic Management Journal,1998,19(10):1001-1006.
[25]Vanhaverbeke W and Peeters N.Embracing innovation as strategy:Corporate venturing,competence building and corpo-rate strategy making[J].Creativity and Innovation Manage-ment,2005,14(3):246-257.
[26]Vargo S L and Lusch R F.Evolving to a new dominant logic for marketing[J].Journal of Marketing,2004,68(1):1-17.
[27]Wei J,et al.A framework for determinants of transition from a manufacturer to a service provider[R].Conference Pa-per,2010IEEE International Conference on Management of Innovation and Technology(ICMIT),2010.
[28]Wiklund J and Shepherd D.Knowledge-based resources,en-trepreneurial orientation,and the performance of small and medium-sized businesses[J].Strategic Management Journal,2003,24(13):1307-1314.
[29]刘洋等.组织二元性:管理研究的一种新范式[J].浙江大学学报(人文社科版),2011,(6):132-142.
引用本文
赵立龙, 魏江, 郑小勇. 制造企业服务创新战略的内涵界定、类型划分与研究框架构建[J]. 外国经济与管理, 2012, 34(9): 59–65.
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