组织关怀与怜悯研究述评与展望
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外国经济与管理 2013 年 第 35 卷第 07 期, 页码：63 - 72
摘要
参考文献
摘要
关怀与怜悯是伦理学、哲学、宗教学等学科领域的重要研究内容,而从组织的视角去讨论关怀与怜悯,则是近十年来管理学领域的一个新兴研究主题。本文基于文献回顾,在介绍了组织关怀与怜悯的内涵、分类和构成维度的基础上,阐述了组织关怀与怜悯的形成机制及其理论依据,分析了组织关怀与怜悯的主要影响因素和对组织的影响效应,并指出了未来研究方向。
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[3]Benkler Y.The unselfish gene[J].Harvard Business Re-view,2011,89(7-8):77-85.
[4]Caldwell C and Dixon R.Love,forgiveness,and trust:Criti-cal values of the modem leader[J].Journal of Business E-thics,2010,93(1):91-101.
[5]Cameron K S,Bright D and Caza A.Exploring the relation-ships between organizational virtuousness and performance[J].American Behavioral Scientist,2004,47(6):766-790.
[7]Carter D A,D’Souza F and Simkins B J.The gender and eth-nic diversity of US Boards and Board Committees and firm fi-nancial performance[J].Corporate Governance,2010,18(5):396-414.
[8]Clark C.Misery and company:Sympathy in everyday life[M].Chicago:University of Chicago Press,1998.
[9]Dane E.Paying attention to mindfulness and its effects on task performance in the workplace[J].Journal of Manage-ment,2011,37(4):997-1018.
[10]Davis P S,Babakus E and Englis P D.The influences of CEO gender on market orientation and performance in service small and medium-sized service business[J].Journal of Small Business Management,2010,48(4):475-496.
[11]Dutton J E,Worline M C,Frost P J and Lilius J.Explaining compassion organizing[J].Administrative Science Quarterly,2006,51(1):59-96.
[12]Eisenberger R,Huntington R and Huntington S.Perceived organizational support[J].Journal of Applied Psychology,1986,71(2):500-507.
[13]Fehr R and Gelfand M J.The forgiving organization:A mul-tilevel model of forgiveness at work[J].Academy of Manage-ment Review,2012,37(4):664-688.
[14]Ferris G F,Liden R C,Munyon T R,Summers J K,Basic K J and Buckley M R.Relationships at work:Toward a mul-tidimensional conceptualization of dyadic work relationships[J].Journal of Management,2009,35(6):1379-1403.
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[19]Gittell J H and Douglass A.Relational bureaucracy:Struc-turing reciprocal relationships into roles[J].Academy of Management Review,2012,37(4):709-733.
[20]Grant A M.Relational job design and the motivation to make a prosocial difference[J].Academy of Management Re-view,2007,32(2):393-417.
[21]Grant A M,Dutton J E and Rosso B D.Giving commit-ment:Employee support programs and the prosocial sense-making process[J].Academy of Management Journal,2008,51(5):898-918.
[22]Grant A M and Patil S V.Challenging the norm of self-interest:Minority influence and transitions to helping norms in work units[J].Academy of Management Review,2012,37(4):547-568.
[23]Grant A M.Giving time,time after time:Work design and sus-tained employee participation in corporate volunteering[J].Acade-my of Management Review,2012,37(4):589-615.
[24]Kanov J M,Maitlis S,Worline M C,Dutton J E,Frost P J and Lilius J.Compassion in organizational life[J].American Behaviour Scientist,2004,47(6):808-827.
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[26]Lilius J M,Worline M C,Dutton J E,Kanov J,Maitlis S and Frost P J.The contours and consequences of compassion at work[J].Journal of Organizational Behavior,2008,29(2):193-218.
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[28]Lilius J M.Recovery at work:Understanding the restorative side of“depleting”client interactions[J].Academy of Ma-nagement Review,2012,37(4):569-588.
[29]Madden L T,Duchon D,Madden T M and Plowman D A.Emergent organizational capacity for compassion[J].Acade-my of Management Review,2012,37(4):689-708.
[30]McCabe K A,Rigdon M L and Smith V L.Positive recipro-city and intentions in trust games[J].Journal of Economic Behavior and Organization,2003,52(2):267-275.
[31]Miller T L,Grimes M G,McMullen J S and Vogus T J.Venturing for others with heart and head:How compassion encourages social entrepreneurship[J].Academy of Manage-ment Review,2012,37(4):616-640.
[32]Naumann S E and Bennett N.A case for procedural justice climate:Development and test of a multi-level model[J].A-cademy of Management Journal,2000,43(5):881-889.
[33]Nyberg J.Theoretic explorations of human care and econo-mics:Foundations of nursing administration practice[J].Ad-vances in Nursing Science,1990,13(1):74-84.
[34]Organ D W.Organizational citizenship behavior:It’s con-struct clean-up time[J].Human Performance,1997,10(2):85-97.
[35]Plowman D A,Baker L T,Beck T,Kulkarni M,Solansky S T and Travis D V.Radical change accidentally:The emer-gence and amplification of small change[J].Academy of Management Journal,2007,50(3):515-543.
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[37]Senge P.The fifth discipline:The art and practice of the learning organization[M].New York:Doubleday,1990.
[38]Solomon R C.The moral psychology of business:Care and compassion in the corporation[J].Business Ethics Quarterly,1998,8(3):515-533.
[39]Van Dyne L and LePine J A.Helping and voice extra-role behavior:Evidence of construct and predictive validity[J].A-cademy of Management Journal,1998,41(1):108-119.
[40]Walsh J P,Weber K and Margolis J D.Social issues in ma-nagement:Our lost cause found[J].Journal of Management,2003,29(6):859-881.
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关璐. 组织关怀与怜悯研究述评与展望[J]. 外国经济与管理, 2013, 35(7): 63–72.
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