工作场所排斥研究前沿探析与未来展望
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外国经济与管理 2013 年 第 35 卷第 05 期, 页码：31 - 39
摘要
参考文献
摘要
工作场所排斥指的是员工在工作场所知觉到的他人对自己的排挤、忽视和拒绝。本文基于文献回顾,首先分析了工作场所排斥的概念内涵,介绍了相应的测量工具,然后从被排斥者与排斥发生的环境两个方面分析了工作场所排斥的影响因素,紧接着分析了工作场所排斥的影响结果,包括对员工心理与行为等方面的影响,并探讨了工作场所排斥发生作用的中介和调节变量,最后指出了以往研究存在的不足以及未来的研究方向,以期为后续研究提供参考。
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[2]Ciarocco N J,et al.Ostracism and ego depletion:The strains of silence[J].Personality and Social Psychology Bulletin,2001,27(9):1156-1163.
[3]Cullen L K,Fan J Y and Liu C.Employee popularity mediates the relationship between political skill and workplace interper-sonal mistreatment[J].Journal of Management,2012,DOI:10.1177/0149206311435104.
[4]Duffy M K,et al.Social undermining in the workplace[J].A-cademy of Management Journal,2002,45(2):331-351.
[5]Einarsen S and Skogstad A.Bullying at work:Epidemiological findings in public and private organizations[J].European Work and Organizational Psychologist,1996,5(2):185-201.
[6]Ferris D L,et al.The development and validation of the work-place ostracism scale[J].Journal of Applied Psychology,2008,93(6):1348-1366.
[7]Fox S and Stallworth L E.Racial/ethnic bullying:Exploring links between bullying and racism in the US workplace[J].Journal of Vocational Behavior,2005,66(3):438-456.
[8]Hitlan R T,et al.Language exclusion and the consequences of perceived ostracism in the workplace[J].Group Dynamics:Theory,Research,Practice,2006,10(1):56-70.
[9]Hitlan R T,et al.Perceived exclusion in the workplace:The moderating effects of gender on work-related attitudes and psychological health[J].North American Journal of Psycho-logy,2006,8(2):217-236.
[10]Hitlan R T and Noel J.The influence of workplace exclusion and personality on counterproductive work behaviors:An in-teractionist perspective[J].European Journal of Work and Or-ganizational Psychology,2009,18(4):477-502.
[11]Leung A S M,et al.The impact of workplace ostracism inservice organizations[J].International Journal of Hospitality Management,2011,30(4):836-844.
[12]Lustenberger D E and Jagacinski C M.Exploring the effects of ostracism on performance and intrinsic motivation[J].Hu-man Performance,2010,23(4):283-304.
[13]O’Reilly J and Robinson S L.The negative impact of ostra-cism on thwarted belongingness and workplace contributions[R].Academy of Management Meeting,Chicago,IL,2009.
[14]O’Reilly J,Robinson S L,Banki S and Berdahl J.Frozen out or burned by fire:The comparative effects of ostracism and aggression at work[R].Unpublished manuscript,2011.
[15]Pearson C M,Andersson L M and Wegner J W.When wor-kers flout convention:A study of workplace incivility[J].Hu-man Relations,2001,54(11):1387-1419.
[16]Robinson S L,O’Reilly J and Wang W.Invisible at work:An integrated model of workplace ostracism[J].Journal of Management,2013,39(1):203-231.
[17]Scott K L,et al.A social exchange-based model of the ante-cedents of workplace exclusion[J].Journal of Applied Psy-chology,2012,DOI:10.1037/a0030135.
[18]Spector P E.The relationship of personality to counterpro-ductive work behavior(CWB):An integration of perspectives[J].Human Resource Management Review,2011,21(4):342-352.
[19]Williams K D.Social ostracism[A].Kowalski R M(Ed.).Aversive interpersonal behaviors[C]:New York:Plenum,1997:133-170.
[20]Williams K D and Nida S A.Ostracism consequences and coping[J].Psychological Science,2011,20(2):71-75.
[21]Wu L Z,et al.Coping with workplace ostracism:The roles of ingratiation and political skill in employee psychological dis-tress[J].Journal of Management Studies,2012,49(1):178-199.
[22]Zhao H D,et al.Workplace ostracism and hospitality employ-ees’counterproductive work behaviors:The joint moderating effects of proactive personality and political skill[J].Interna-tional Journal of Hospitality Management,2012,12(4):15-20.
[23]方志斌,林志扬.职场排斥与员工进谏行为:组织认同的作用[J].现代管理科学,2011,11:94-96.
[24]蒋奖等.工作场所排斥问卷的编制及信效度检验[J].中国临床心理学杂志,2011,19(6):720-724.
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[26]李元勋,李瑞.职场排斥对国有企业员工工作绩效的影响[J].当代经济科学,2012,34(5):112-128.
[27]刘军等.拒绝职场边缘化:模型与检验[J].南开管理评论,2012,15(1):84-128.
[28]皮垚卉.中国文化环境下职场排斥对员工工作绩效的影响研究[D].江西财经大学,硕士学位论文,2012.
[29]吴隆增等.职场排斥与员工组织公民行为:组织认同与集体主义倾向的作用[J].人力资源管理,2010,13(3):36-44.
[30]闫燕燕.职场排斥的前因后果:与大五人格、关联绩效的关系研究[D].华中师范大学硕士学位论文,2011.
引用本文
王怀勇, 刘永芳. 工作场所排斥研究前沿探析与未来展望[J]. 外国经济与管理, 2013, 35(5): 31–39.
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