管理现场不对称信任理论的新进展探析
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外国经济与管理 2015 年 第 37 卷第 01 期, 页码：71 - 81
摘要
参考文献
摘要
西方管理学界开始研究不对称信任这一普遍存在于管理现场却被长期忽略的信任现象,并着力于探讨其对组织内行为和成员感知新的解释力。不同于传统相互信任观、互惠信任观,不对称信任将重新诠释管理现场背后的信任作用机制。本研究从其内涵及其相关概念、测量、前因及后果对该前沿问题进行阐释和探析,并提出中国情境下该研究潜在的方向和议题,以期为信任研究提供新洞见。
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[32]Krishnan R,Martin X and Noorderhaven N G.When does trust matter to alliance performance?[J].Academy of Management Journal,2006,49(5):894-917.
[33]Molm L D,Takahashi N and Peterson G.Risk and trust in social exchange:An experimental test of a classical proposition[J].American Journal of Sociology,2000:1396-1427.
[34]Polzer J T,et al.Extending the faultline model to geographically dispersed teams:How colocated subgroups can impair group functioning[J].Academy of Management Journal,2006,49(4):679-692.
[35]Przybylski A K and Weinstein N.Can you connect with me now?How the presence of mobile communication technology influences face-to-face conversation quality[J].Journal of Social and Personal Relationships,2013,30(3):237-246.
[36]Robinson P and Shimizu N.Japanese corporate restructuring CEO priorities as a window on environmental and organizational change[J].The Academy of Management Perspectives,2006,20(3):44-75.
[37]Rockmann K W and Northcraft G B.To be or not to be trusted:The influence of media richness on defection and deception[J].Organizational Behavior and Human Decision Processes,2008,107(2):106-122.
[38]Seppala T,et al.Reciprocity of trust in the supervisor-subordinate relationship:The mediating role of autonomy and the sense of power[J].European Journal of Work and Organizational Psychology,2011,20(6):755-778.
[39]Serva M A,Fuller M A and Mayer R C.The reciprocal nature of trust:A longitudinal study of interacting teams[J].Journal of Organizational Behavior,2005,26(6):625-648.
[40]Six F E.Building interpersonal trust within organizations:a relational signalling perspective[J].Journal of Management&Governance,2007,11(3):285-309.
[41]Stirrat M and Perrett D I.Valid facial cues to cooperation and trust male facial width and trustworthiness[J].Psychological science,2010,21(3):349-354.
[42]Thorgren S and Wincent J.Interorganizational trust:origins,dysfunctions and regulation of rigidities[J].British Journal of Management,2011,22(1):21-41.
[43]Werbel J D and Henriques P L.Different views of trust and relational leadership:Supervisor and subordinate perspectives[J].Journal of Managerial Psychology,2009,24(7-8):780-796.
[44]Yakovleva M,Reilly R R and Werko R.Why do we trust?Moving beyond individual to dyadic perceptions.[J].Journal of Applied Psychology,2010,95(1):79.
[45]Zaheer S and Zaheer A.Trust across borders[J].Journal of International Business Studies,2006,37(1):21-29.
[2]Bachmann R and Zaheer A.Handbook of trust research[M].Edward Elgar Publishing,2006.
[3]Bammens Y and Collewaert V.Trust between entrepreneurs and angel investors exploring positive and negative implications for venture performance assessments[J].Journal of Management,2012:851-991.
[4]Banks G C,et al.What does team-member exchange bring to the party?A meta-analytic review of team and leader social exchange[J].Journal of Organizational Behavior,2014,35(2):273-295.
[5]Bergman J Z,et al.Asymmetry in perceptions of trustworthiness:It’s not you;It’s me[J].Negotiation and Conflict Management Research,2010,3(4):379-399.
[6]Bidault F and Castello A.Trust and creativity:understanding the role of trust in creativity-oriented joint developments[J].R&D Management,2009,39(3):259-270.
[7]Brower H H,et al.A closer look at trust between managers and subordinates:Understanding the effects of both trusting and being trusted on subordinate outcomes[J].Journal of Management,2008.
[8]Buchan N R,Croson R T and Solnick S.Trust and gender:An examination of behavior and beliefs in the Investment Game[J].Journal of Economic Behavior&Organization,2008,68(3):466-476.
[9]Chen M and Ayoko O B.Conflict and Trust:The Mediating Effects of Emotional Arousal and Self-Conscious Emotions[J].International Journal of Conflict Management,2012,23(1):19-56.
[10]Child J and Mllering G.Contextual confidence and active trust development in the chinese business environment[J].Organization Science,2003,14(1):69-80.
[11]Cole M S,et al.Dispersion-composition models in multilevel research a data-analytic framework[J].Organizational Research Methods,2011,14(4):718-734.
[12]Costa A C,Bijlsma-Frankema K and de Jong B.The role of social capital on trust development and dynamics:implications for cooperation,monitoring and team performance[J].Social Science Information,2009,48(2):199-228.
[13]Cruz C C,Gomez-Mejia L R and Becerra M.Perceptions of benevolence and the design of agency contracts:ceo-tmt relationships in family firms[J].Academy of Management Journal,2010,53(1):69-89.
[14]Dasborough M T,et al.What goes around comes around:how meso-level negative emotional contagion can ultimately determine organizational attitudes toward leaders[J].Leadership Quarterly,2009,20(4):571-585.
[15]De Jong B A and Dirks K T.Beyond shared perceptions of trust and monitoring in teams:implications of asymmetry and dissensus[J].Journal of Applied Psychology,2012,97(2):391-406.
[16]De Jong B A and Elfring T.How does trust affect the performance of ongoing teams?The mediating role of reflexivity,monitoring,and effort[J].Academy of Management Journal,2010,53(3):535-549.
[17]De Jong B A,Bijlsma-Frankema K M and Cardinal L B.Stronger than the sum of its parts?the performance implications of peer con-trol combinations in teams[J].Organization Science,2014.
[18]De Jong S B,Van der Vegt G S and Molleman E.The relationships among asymmetry in task dependence,perceived helping behavior,and trust[J].Journal of Applied Psychology,2007,92(6):1625-1637.
[19]Den Hartog D N and De Hoogh A.Empowering behaviour and leader fairness and integrity:studying perceptions of ethical leader behaviour from a levels-of-analysis perspective[J].European Journal of Work and Organizational Psychology,2009,18(2):199-230.
[20]Dirks K T and Ferrin D L.Trust in leadership:meta-analytic findings and implications for research and practice[J].Journal of Applied Psychology,2002,87(4):611.
[21]Fang E,et al.Trust at different organizational levels[J].Journal of Marketing,2008,72(2):80-98.
[22]Ferrin D L,Dirks K T and Shah P P.Direct and indirect effects of third-party relationships on interpersonal trust.[J].Journal of Applied Psychology,2006,91(4):870.
[23]Ferrin D L,et al.Silence speaks volumes:the effectiveness of reticence in comparison to apology and denial for responding to integrity-and competence-based trust violations[J].Journal of Applied Psychology,2007,92(4):893-908.
[24]Fukuyama F.Trust:The social virtues and the creation of prosperity[M].Free Press New York,1995.
[25]Gargiulo M and Ertug G.9The dark side of trust1[J].Handbook of trust research,2006:165.
[26]Gillespie N.Are perceptions of trust shared?Examining agreement in trust ratings within dyads and teams[C].2005.
[27]Graebner M E.Caveat venditor:trust asymmetries in acquisitions of entrepreneurial firms[J].Academy of Management Journal,2009,52(3):435-472.
[28]Gulati R and Nickerson J A.Interorganizational trust,governance choice,and exchange performance[J].Organization Science,2008,19(5):688-708.
[29]Gulati R and Sytch M.Does familiarity breed trust?Revisiting the antecedents of trust[J].Managerial and Decision Economics,2008,29(2-3):165-190.
[30]Gunia B C,et al.Paying aprice:culture,trust,and negotiation consequences.[J].Journal of applied psychology,2011,96(4):774.
[31]Halbesleben J R and Wheeler A R.To invest or not?The role of coworker support and trust in daily reciprocal gain spirals of helping behavior[J].Journal of Management,2012:851407794.
[32]Krishnan R,Martin X and Noorderhaven N G.When does trust matter to alliance performance?[J].Academy of Management Journal,2006,49(5):894-917.
[33]Molm L D,Takahashi N and Peterson G.Risk and trust in social exchange:An experimental test of a classical proposition[J].American Journal of Sociology,2000:1396-1427.
[34]Polzer J T,et al.Extending the faultline model to geographically dispersed teams:How colocated subgroups can impair group functioning[J].Academy of Management Journal,2006,49(4):679-692.
[35]Przybylski A K and Weinstein N.Can you connect with me now?How the presence of mobile communication technology influences face-to-face conversation quality[J].Journal of Social and Personal Relationships,2013,30(3):237-246.
[36]Robinson P and Shimizu N.Japanese corporate restructuring CEO priorities as a window on environmental and organizational change[J].The Academy of Management Perspectives,2006,20(3):44-75.
[37]Rockmann K W and Northcraft G B.To be or not to be trusted:The influence of media richness on defection and deception[J].Organizational Behavior and Human Decision Processes,2008,107(2):106-122.
[38]Seppala T,et al.Reciprocity of trust in the supervisor-subordinate relationship:The mediating role of autonomy and the sense of power[J].European Journal of Work and Organizational Psychology,2011,20(6):755-778.
[39]Serva M A,Fuller M A and Mayer R C.The reciprocal nature of trust:A longitudinal study of interacting teams[J].Journal of Organizational Behavior,2005,26(6):625-648.
[40]Six F E.Building interpersonal trust within organizations:a relational signalling perspective[J].Journal of Management&Governance,2007,11(3):285-309.
[41]Stirrat M and Perrett D I.Valid facial cues to cooperation and trust male facial width and trustworthiness[J].Psychological science,2010,21(3):349-354.
[42]Thorgren S and Wincent J.Interorganizational trust:origins,dysfunctions and regulation of rigidities[J].British Journal of Management,2011,22(1):21-41.
[43]Werbel J D and Henriques P L.Different views of trust and relational leadership:Supervisor and subordinate perspectives[J].Journal of Managerial Psychology,2009,24(7-8):780-796.
[44]Yakovleva M,Reilly R R and Werko R.Why do we trust?Moving beyond individual to dyadic perceptions.[J].Journal of Applied Psychology,2010,95(1):79.
[45]Zaheer S and Zaheer A.Trust across borders[J].Journal of International Business Studies,2006,37(1):21-29.
引用本文
王红丽, 吕迪伟, 吴坤津, 等. 管理现场不对称信任理论的新进展探析[J]. 外国经济与管理, 2015, 37(1): 71–81.
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