信念的力量：工匠精神对组织韧性的影响研究

段升森; 迟冬梅; 张玉明

doi:doi:10.16538/j.cnki.fem.10201102.102

/ 期刊集群 / 外国经济与管理

外国经济与管理

主编：李增泉

常务副主编：郑春荣

副主编：阴慧芳贺小刚刘建国

ISSN：1001-4950

刊号：31-1063/F

创刊于1979年，是面向国内外公开发行的管理类学术期刊。

期刊首页 > 全部期刊 > 2021 > 03期 > 论文详细信息

信念的力量：工匠精神对组织韧性的影响研究

段升森1, 迟冬梅2, 张玉明3

作者单位信息

HTML 全文 | PDF 全文(647.5 KB)

4478

4730

外国经济与管理 2021 年第 43 卷第 03 期, 页码：57 - 71 DOI:10.16538/j.cnki.fem.10201102.102

出版日期：2021年3月20日

摘要

参考文献

摘要

本文基于工作价值观理论，利用来自科技型中小企业的大规模抽样调查数据，深入探讨了工匠精神这一有着深刻时代烙印的员工职业信念对组织韧性的影响。研究发现，工匠精神对组织韧性具有促进作用。进一步的机理分析表明，战略共识能够显著提升组织韧性，而具有工匠精神的员工更容易达成战略共识，由此工匠精神能够通过促进战略共识对组织韧性产生的积极影响。本文揭示了工匠精神作为一种理想信念所蕴含的巨大力量，发现了工匠精神促进组织韧性的战略路径，也为新时代工匠精神与组织韧性的协同培育提供了指导和借鉴。

关键词

工匠精神; 组织韧性; 战略共识; 工作价值观

1 曹仰锋. 组织韧性[M]. 北京: 中信出版集团, 2020.

2 方阳春, 陈超颖. 包容型人才开发模式对员工工匠精神的影响[J]. 科研管理,2018, (3): 154-160.

3 高中华, 赵晨, 付悦. 工匠精神的概念、边界及研究展望[J]. 经济管理,2020, (6): 192-208.

4 郭会斌, 郑展, 单秋朵, 等. 工匠精神的资本化机制: 一个基于八家“百年老店”的多层次构型解释[J]. 南开管理评论,2018, (2): 95-106.

5 韩翼. 工作绩效与工作满意度、组织承诺和目标定向的关系[J]. 心理科学,2008, (1): 84-91.

6 黄再胜. 企业员工战略共识及其影响因素的实证研究[J]. 南开管理评论,2011, (4): 32-41, 79. DOI:10.3969/j.issn.1008-3448.2011.04.005

7 蒋建武, 赵曙明. 人力资源管理实践差异与企业员工创造力影响机理[J]. 改革,2011, (9): 111-120.

8 李平, 竺家哲. 组织韧性: 最新文献评述[J]. 外国经济与管理,2021, (3): 25-41. DOI:10.16538/j.cnki.fem.20210122.101

9 龙立荣, 赵慧娟. 个人—组织价值观匹配研究: 绩效和社会责任的优势效应[J]. 管理学报,2009, (6): 767-775. DOI:10.3969/j.issn.1672-884X.2009.06.011

10 卢纪华, 陈丽莉, 赵希男. 组织支持感、组织承诺与知识型员工敬业度的关系研究[J]. 科学学与科学技术管理,2013, (1): 147-153.

11 吕守军, 代政, 徐海霞. 论新时代大力弘扬劳模精神和工匠精神[J]. 中州学刊,2018, (5): 104-107. DOI:10.3969/j.issn.1003-0751.2018.05.018

12 肖群忠, 刘永春. 工匠精神及其当代价值[J]. 湖南社会科学,2015, (6): 6-10.

13 杨付, 刘军, 张丽华. 精神型领导、战略共识与员工职业发展: 战略柔性的调节作用[J]. 管理世界,2014, (10): 100-113, 171.

14 叶龙, 刘园园, 郭名. 传承的意义: 企业师徒关系对徒弟工匠精神的影响研究[J]. 外国经济与管理,2020, (7): 95-107.

15 曾颢, 赵曙明. 工匠精神的企业行为与省际实践[J]. 改革,2017, (4): 125-136.

16 张玉明, 段升森. 创新型中小企业基因结构模型实证研究[J]. 哲学社会科学版,2013, (4): 1-9.

17 郑大发. 什么是新时代的“工匠精神”[N]. 人民政协报, 2018-08-30（003）.

18 诸彦含, 赵玉兰, 周意勇, 等. 组织中的韧性: 基于心理路径和系统路径的保护性资源建构[J]. 心理科学进展,2019, (2): 357-369.

19 Ambrosini V, Bowman C. Managerial consensus and corporate strategy: Why do executives agree or disagree about corporate strategy?[J]. European Management Journal,2003, 21(2): 213-221. DOI:10.1016/S0263-2373(03)00016-1

20 Boswell W R, Boudreau J W. How leading companies create, measure and achieve strategic results through “line of sight”[J]. Management Decision,2001, 39(10): 851-860. DOI:10.1108/EUM0000000006525

21 Bourgeois Ⅲ L J. Performance and consensus[J]. Strategic Management Journal,1980, 1(3): 227-248. DOI:10.1002/smj.4250010304

22 Britt T W, Shen W, Sinclair R R, et al. How much do we really know about employee resilience?[J]. Industrial and Organizational Psychology,2016, 9(2): 378-404. DOI:10.1017/iop.2015.107

23 Buliga O, Scheiner C W, Voigt K I. Business model innovation and organizational resilience: Towards an integrated conceptual framework[J]. Journal of Business Economics,2016, 86(6): 647-670. DOI:10.1007/s11573-015-0796-y

24 Carmeli A, Ben-Hador B, Waldman D A, et al. How leaders cultivate social capital and nurture employee vigor: Implications for job performance[J]. Journal of Applied Psychology,2009, 94(6): 1553-1561. DOI:10.1037/a0016429

25 Chattopadhyay P. Beyond direct and symmetrical effects: The influence of demographic dissimilarity on organizational citizenship behavior[J]. Academy of Management Journal,1999, 42(3): 273-287.

26 Chen S H. Construction of an early risk warning model of organizational resilience: An empirical study based on samples of R& D teams[J]. Discrete Dynamics in Nature and Society,2016, 2016: 4602870.

27 Chewning L V, Lai C H, Doerfel M L. Organizational resilience and using information and communication technologies to rebuild communication structures[J]. Management Communication Quarterly,2013, 27(2): 237-263. DOI:10.1177/0893318912465815

28 Deci E L, Olafsen A H, Ryan R M. Self-determination theory in work organizations: The state of a science[J]. Annual Review of Organizational Psychology and Organizational Behavior,2017, 4: 19-43. DOI:10.1146/annurev-orgpsych-032516-113108

29 Elizur D. Facets of work values: A structural analysis of work outcomes[J]. Journal of Applied Psychology,1984, 69(3): 379-389. DOI:10.1037/0021-9010.69.3.379

30 Floyd S W, Wooldridge B. Managing strategic consensus: The foundation of effective implementation[J]. Academy of Management Perspectives,1992, 6(4): 27-39. DOI:10.5465/ame.1992.4274459

31 Fry L W. Toward a theory of spiritual leadership[J]. The Leadership Quarterly,2003, 14(6): 693-727. DOI:10.1016/j.leaqua.2003.09.001

32 Gibson C, Tarrant M. A “Conceptual models” approach to organisational resilience: Gibson and Tarrant discuss the range of inter-dependant factors needed to manage organisational resilience[J]. Australian Journal of Emergency Management,2010, 25(2): 6-12.

33 Giustiniano L, Cantoni F. Between sponge and titanium: Designing micro and macro features for the resilient organization[A]. Boccardelli P, Annosi M C, Brunetta F, et al. Learning and innovation in hybrid organizations: Strategic and organizational Insights[M]. Cham: Palgrave Macmillan, 2018.

34 Hind P, Frost M, Rowley S. The resilience audit and the psychological contract[J]. Journal of Managerial Psychology,1996, 11(7): 18-29. DOI:10.1108/02683949610148838

35 Holling C S. Resilience and stability of ecological systems[J]. Annual Review of Ecology and Systematics,1973, 4: 1-23. DOI:10.1146/annurev.es.04.110173.000245

36 Kantur D, Say A I. Measuring organizational resilience: A scale development[J]. Journal of Business Economics and Finance,2015, 4(3): 456-472.

37 Kim Y, Bae J, Yu G C. Patterns and determinants of human resource management change in Korean venture firms after the financial crisis[J]. The International Journal of Human Resource Management,2013, 24(5): 1006-1028. DOI:10.1080/09585192.2012.743473

38 King D D, Newman A, Luthans F. Not if, but when we need resilience in the workplace[J]. Journal of Organizational Behavior,2016, 37(5): 782-786. DOI:10.1002/job.2063

39 Kuntz J R C, Malinen S, Näswall K. Employee resilience: Directions for resilience development[J]. Consulting Psychology Journal: Practice and Research,2017, 69(3): 223-242. DOI:10.1037/cpb0000097

40 Kuntz J R C, Näswall K, Malinen S. Resilient employees in resilient organizations: Flourishing beyond adversity[J]. Industrial and Organizational Psychology,2016, 9(2): 456-462. DOI:10.1017/iop.2016.39

41 Lengnick-Hall C A, Beck T E, Lengnick-Hall M L. Developing a capacity for organizational resilience through strategic human resource management[J]. Human Resource Management Review,2011, 21(3): 243-255. DOI:10.1016/j.hrmr.2010.07.001

42 Linnenluecke M K. Resilience in business and management research: A review of influential publications and a research agenda[J]. International Journal of Management Reviews,2017, 19(1): 4-30. DOI:10.1111/ijmr.12076

43 Mallak L. Putting organizational resilience to work[J]. Industrial Management,1998, 40(6): 8-13.

44 Meneghel I, Salanova M, Martínez I M. Feeling good makes us stronger: How team resilience mediates the effect of positive emotions on team performance[J]. Journal of Happiness Studies,2016, 17(1): 239-255. DOI:10.1007/s10902-014-9592-6

45 Nelson J B. The boundaryless organization: Implications for job analysis, recruitment, and selection[J]. Human Resource Planning,1997, 20(4): 39-49.

46 Paanakker H L. Values of public craftsmanship: The mismatch between street-level ideals and institutional facilitation in the prison sector[J]. The American Review of Public Administration,2019, 49(8): 884-896. DOI:10.1177/0275074019859944

47 Ros M, Schwartz S H, Surkiss S. Basic individual values, work values, and the meaning of work[J]. Applied Psychology,1999, 48(1): 49-71. DOI:10.1111/j.1464-0597.1999.tb00048.x

48 Saks A M. Antecedents and consequences of employee engagement[J]. Journal of Managerial Psychology,2006, 21(7): 600-619. DOI:10.1108/02683940610690169

49 Sawalha I H S. Managing adversity: Understanding some dimensions of organizational resilience[J]. Management Research Review,2015, 38(4): 346-366. DOI:10.1108/MRR-01-2014-0010

50 Schwartz S H, Cieciuch J, Vecchione M, et al. Refining the theory of basic individual values[J]. Journal of Personality and Social Psychology,2012, 103(4): 663-688. DOI:10.1037/a0029393

51 Shin J, Taylor M S, Seo M G. Resources for change: The relationships of organizational inducements and psychological resilience to employees’ attitudes and behaviors toward organizational change[J]. Academy of Management Journal,2012, 55(3): 727-748. DOI:10.5465/amj.2010.0325

52 Sommer S A, Howell J M, Hadley C N. Keeping positive and building strength: The role of affect and team leadership in developing resilience during an organizational crisis[J]. Group & Organization Management,2016, 41(2): 172-202.

53 Steele C M, Liu T J. Dissonance processes as self-affirmation[J]. Journal of Personality and Social Psychology,1983, 45(1): 5-19. DOI:10.1037/0022-3514.45.1.5

54 Stephenson A, Vargo J, Seville E. Measuring and comparing organisational resilience in Auckland[J]. Australian Journal of Emergency Management,2010, 25(2): 27-32.

55 Van Dijk M, Van Herk H, Prins R. Choosing your charity: The importance of value congruence in two-stage donation choices[J]. Journal of Business Research,2019, 105: 283-292. DOI:10.1016/j.jbusres.2019.08.008

56 Wang J, Cooke F L, Huang W H. How resilient is the (future) workforce in China? A study of the banking sector and implications for human resource development[J]. Asia Pacific Journal of Human Resources,2014, 52(2): 132-154. DOI:10.1111/1744-7941.12026

57 Weick K E. The collapse of sensemaking in organizations: The Mann Gulch disaster[J]. Administrative Science Quarterly,1993, 38(4): 628-652. DOI:10.2307/2393339

引用本文

段升森, 迟冬梅, 张玉明. 信念的力量：工匠精神对组织韧性的影响研究[J]. 外国经济与管理, 2021, 43(3): 57-71.

导出参考文献，格式为：

上一篇：制度工作：研究回顾与展望

下一篇：来源国劣势：新兴经济体跨国企业国际化“出身劣势”——文献评述与整合框架构建

本期封面

2021年第03期