市场竞争强度、管理控制系统与企业业绩
财经研究 2012 年 第 38 卷第 06 期, 页码:81 - 91
摘要
参考文献
摘要
管理控制系统(management control system,以下简称MCS)被视为企业在激烈竞争环境下提升自身业绩的良好应对机制。文章基于一项问卷调查,运用结构方程模型,考察了市场竞争强度、MCS与企业业绩三者之间的关系,以实证方法检测竞争环境下MCS影响企业业绩的具体机制。研究发现,市场竞争强度的增加使企业愿意更多地运用MCS;MCS的使用也有利于提升企业的内部经营业绩及客户与市场业绩;市场竞争强度对企业业绩无直接影响,但通过MCS这一媒介可对企业业绩产生间接的正向效应。
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[6]Ferreira A,Otley D.The design and use of performance management systems:An ex-tended framework for analysis[J].Management Accounting Research,2009,20(4):263-282.
[7]Grafton J,Lillis A M,Widener S K.The role of performance measurement and evalua-tion in building organizational capabilities and performance[J].Accounting,Organiza-tions and Society,2010,35(7):689-706.
[8]Kaplan R S,Norton D P.The balanced scorecard measures that drive performance[J].Harvard Business Review,1992,70(1):71-79.
[9]Kaynak H.The relationship between total quality management practices and their effects on firm performance[J].Journal of Operations Management,2003,21(4):405-435.
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引用本文
文东华, 潘飞, 杨玉龙, 等. 市场竞争强度、管理控制系统与企业业绩[J]. 财经研究, 2012, 38(6): 81–91.
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