基于认知加工理论和线索利用理论,本研究探讨了电商平台产品视频与产品图片组合对消费者购买意愿的影响。研究发现:(1)整体视频与细节图片的组合比细节视频与整体图片的组合更能提高消费者的购买意愿;(2)产品视频与产品图片组合通过影响加工流畅性而影响购买意愿;(3)产品视频与产品图片组合对消费者购买意愿的影响受产品评分的调节,具体而言,当产品评分较高时,整体视频与细节图片的组合比细节视频与整体图片的组合更能提高消费者的购买意愿,当产品评分较低时,两种组合方式对消费者购买意愿的影响没有显著差异。本研究丰富和拓展了产品视频和产品图片对消费者的影响研究,为在线商家优化产品视频与产品图片内容组合提供了实践指导。
怎样组合最有效?——电商产品视频与图片组合对消费者购买意愿的影响研究
摘要
参考文献
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引用本文
程振东, 邵兵家. 怎样组合最有效?——电商产品视频与图片组合对消费者购买意愿的影响研究[J]. 外国经济与管理, 2022, 44(6): 77-93.
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