跨国企业全球分布团队研究述评与展望

马文杰; 苏勇

doi:doi:10.16538/j.cnki.fem.2016.08.004

/ 期刊集群 / 外国经济与管理

外国经济与管理

主编：李增泉

常务副主编：郑春荣

副主编：阴慧芳贺小刚刘建国

ISSN：1001-4950

刊号：31-1063/F

创刊于1979年，是面向国内外公开发行的管理类学术期刊。

期刊首页 > 全部期刊 > 2016 > 08期 > 论文详细信息

跨国企业全球分布团队研究述评与展望

马文杰, 苏勇

作者单位信息

HTML 全文 | PDF 全文(817.6 KB)

6525

6596

外国经济与管理 2016 年第 38 卷第 08 期, 页码：46 - 58 DOI:10.16538/j.cnki.fem.2016.08.004

出版日期：2016年8月1日

摘要

参考文献

摘要

随着中国经济的不断发展，很多企业都已经在世界各地建立全球分布团队，以实施“走出去”战略。与国际学术界对全球分布团队研究的丰硕成果相比，国内学者对这一领域研究甚少，这对于促进全球化理论发展和指导中国企业国际化管理实践极为不利。本文通过对全球分布团队的文献梳理发现，其管理的核心特征主要体现在文化距离、地理距离以及团队多样化三个方面，这些核心特征会导致不同子团队之间的冲突、权力较量以及误解，而共享知识和有效沟通调节了这一作用过程。随后本文探讨了全球分布团队的绩效表现，在此研究基础上构建了全球分布团队研究的整合模型，并对这一领域的未来研究方向进行展望，为后续研究以及跨国企业更好地构建全球分布团队并提升其绩效提供参考。

关键词

全球分布团队; 文化距离; 地理距离; 团队多样化; 互动困境

1 Agterberg M,Van Den Hooff B,Huysman M,et al. Keeping the wheels turning:The dynamics of managing networks of practice[J]. Journal of Management Studies,2010,47(1):85-108. DOI:10.1111/joms.2010.47.issue-1

2 Ahuja M K,Galletta D F,Carley K M. Individual centrality and performance in virtual R & D groups:An empirical study[J]. Management Science,2003,49(1):21-38. DOI:10.1287/mnsc.49.1.21.12756

3 Baba M L,Gluesing J,Ratner H,et al. The contexts of knowing:Natural history of a globally distributed team[J]. Journal of Organizational Behavior,2004,25(5):547-587. DOI:10.1002/(ISSN)1099-1379

4 Cramton C D,Hinds P J. An embedded model of cultural adaptation in global teams[J]. Organization Science,2014,25(4):1056-1081. DOI:10.1287/orsc.2013.0885

5 Cramton C D. The mutual knowledge problem and its consequences for dispersed collaboration[J]. Organization Science,2001,12(3):346-371. DOI:10.1287/orsc.12.3.346.10098

6 Cummings J N,Espinosa J A,Pickering C K. Crossing spatial and temporal boundaries in globally distributed projects:A relational model of coordination delay[J]. Information Systems Research,2009,20(3):420-439. DOI:10.1287/isre.1090.0239

7 Cummings J N. Work groups,structural diversity,and knowledge sharing in a global organization[J]. Management Science,2004,50(3):352-364. DOI:10.1287/mnsc.1030.0134

8 Daniel S,Agarwal R,Stewart K J. The effects of diversity in global,distributed collectives:A study of open source project success[J]. Information Systems Research,2013,24(2):312-333. DOI:10.1287/isre.1120.0435

9 Dibbern J,Winkler J,Heinzl A. Explaining variations in client extra costs between software projects offshored to India[J]. MIS Quarterly,2008,32(2):333-366.

10 Earley C P,Mosakowski E. Creating hybrid team cultures:An empirical test of transnational team functioning[J]. Academy of Management Journal,2000,43(1):26-49. DOI:10.2307/1556384

11 Espinosa J A,Slaughter S A,Kraut R E,et al. Familiarity,complexity,and team performance in geographically distributed software development[J]. Organization Science,2007,18(4):613-630. DOI:10.1287/orsc.1070.0297

12 Gibson C B,Gibbs J L. Unpacking the concept of virtuality:The effects of geographic dispersion,electronic dependence,dynamic structure,and national diversity on team innovation[J]. Administrative Science Quarterly,2006,51(3):451-495.

13 Haas M R. Acquiring and applying knowledge in transnational teams:The roles of cosmopolitans and locals[J]. Organization Science,2006,17(3):313-332. DOI:10.1287/orsc.1060.0190

14 Handley S M,Benton Jr W C. The influence of task-and location-specific complexity on the control and coordination costs in global outsourcing relationships[J]. Journal of Operations Management,2013,31(3):109-128. DOI:10.1016/j.jom.2012.12.003

15 Hinds P J,Bailey D E. Out of sight,out of sync:Understanding conflict in distributed teams[J]. Organization Science,2003,14(6):615-632. DOI:10.1287/orsc.14.6.615.24872

16 Hinds P J,Cramton C D. Situated coworker familiarity:How site visits transform relationships among distributed workers[J]. Organization Science,2014,25(3):794-814. DOI:10.1287/orsc.2013.0869

17 Hinds P J,Mortensen M. Understanding conflict in geographically distributed teams:The moderating effects of shared identity,shared context,and spontaneous communication[J]. Organization Science,2005,16(3):290-307. DOI:10.1287/orsc.1050.0122

18 Hinds P J,Neeley T B,Cramton C D. Language as a lightning rod:Power contests,emotion regulation,and subgroup dynamics in global teams[J]. Journal of International Business Studies,2014,45(5):536-561. DOI:10.1057/jibs.2013.62

19 Hinds P,Liu L,Lyon J. Putting the global in global work:An intercultural lens on the practice of cross-national collaboration[J]. The Academy of Management Annals,2011,5(1):135-188. DOI:10.1080/19416520.2011.586108

20 Jarvenpaa S L,Shaw T R,Staples D S. Toward contextualized theories of trust:The role of trust in global virtual teams[J]. Information Systems Research,2004,15(3):250-267. DOI:10.1287/isre.1040.0028

21 Jehn K A,Northcraft G B,Neale M A. Why differences make a difference:A field study of diversity,conflict,and performance in workgroups[J]. Administrative Science Quarterly,1999,44(4):741-763. DOI:10.2307/2667054

22 Kirkman B L,Rosen B,Tesluk P E,et al. The impact of team empowerment on virtual team performance:The moderating role of face-to-face interaction[J]. Academy of Management Journal,2004,47(2):175-192. DOI:10.2307/20159571

23 MacDuffie J P. 12 HRM and distributed work:Managing people across distances[J]. The Academy of Management Annals,2007,1(1):549-615. DOI:10.1080/078559817

24 Maznevski M L,Chudoba K M. Bridging space over time:Global virtual team dynamics and effectiveness[J]. Organization Science,2000,11(5):473-492. DOI:10.1287/orsc.11.5.473.15200

25 Metiu A. Owning the code:Status closure in distributed groups[J]. Organization Science,2006,17(4):418-435. DOI:10.1287/orsc.1060.0195

26 Montoya-Weiss M M,Massey A P,Song M. Getting it together:Temporal coordination and conflict management in global virtual teams[J]. Academy of Management Journal,2001,44(6):1251-1262. DOI:10.2307/3069399

27 Neeley T B. Language matters:Status loss and achieved status distinctions in global organizations[J]. Organization Science,2013,24(2):476-497. DOI:10.1287/orsc.1120.0739

28 O'Leary M B,Wilson J M,Metiu A. Beyond being there:The symbolic role of communication and identification in perceptions of proximity to geographically dispersed colleagues[J]. MIS Quarterly,2014,38(4):1219-1244.

29 O'Leary M B,Cummings J N. The spatial,temporal,and configurational characteristics of geographic dispersion in teams[J]. MIS Quarterly,2007,31(3):433-452.

30 O'Leary M B,Mortensen M. Go(con)figure:Subgroups,imbalance,and isolates in geographically dispersed teams[J]. Organization Science,2010,21(1):115-131. DOI:10.1287/orsc.1090.0434

31 Olson G M,Olson J S. Distance matters[J]. Human-computer interaction,2000,15(2):139-178. DOI:10.1207/S15327051HCI1523_4

32 Perlow L A,Gittell J H,Katz N. Contextualizing patterns of work group interaction:Toward a nested theory of structuration[J]. Organization Science,2004,15(5):520-536. DOI:10.1287/orsc.1040.0097

33 Polzer J T,Crisp C B,Jarvenpaa S L,et al. Extending the faultline model to geographically dispersed teams:How colocated subgroups can impair group functioning[J]. Academy of Management Journal,2006,49(4):679-692. DOI:10.5465/AMJ.2006.22083024

34 Vlaar P W L,Van Fenema P C,Tiwari V. Cocreating understanding and value in distributed work:How members of onsite and offshore vendor teams give,make,demand,and break sense[J]. MIS Quarterly,2008,32(2):227-255.

35 Walsham G. Cross-cultural software production and use:A structurational analysis[J]. MIS Quarterly,2002,26(4):359-380. DOI:10.2307/4132313

引用本文

马文杰, 苏勇. 跨国企业全球分布团队研究述评与展望[J]. 外国经济与管理, 2016, 38(8): 46–58.

导出参考文献，格式为：

上一篇：平台网络管理的“情境—范式”匹配模型

下一篇：跨国并购的效应：研究述评及展望

本期封面

2016年第08期