营销管理正面临一场新的数字化革命。90年代末,以互联网为主导的信息技术革命虽然大幅提升了营销效率,却也降低了其体验性。自2010年末以来,混合现实技术(包括增强现实和虚拟现实)因其在营销效率和体验性上的双重潜力,为营销带来了新一轮信息技术革命。然而,学术界仍旧缺乏对沉浸技术、虚拟现实和虚拟现实营销的概念、作用机制及相关理论的深入了解。虚拟现实营销能否实现营销绩效,其实现营销绩效的深层机制如何,目前国外学者对这些问题的研究尚不充分,国内研究也并未给予虚拟现实营销足够的关注。鉴于此,本文从虚拟现实营销的概念发展、应用范畴、理论基础、研究框架及作用机制等方面对国外现有研究成果进行了整理和分析,试图回答如何正确理解虚拟现实营销、虚拟现实营销的应用领域以及虚拟现实营销发挥绩效的深层机制这三个重要问题。在此基础上,本文提出了未来的研究可以拓展和深化的方向,以期为虚拟现实营销的研究者和实践者提供思路与参考。
虚拟现实营销研究综述和展望
摘要
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引用本文
陈娟, 奚楠楠, 宁昌会, 等. 虚拟现实营销研究综述和展望[J]. 外国经济与管理, 2019, 41(10): 17-30.
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