从赋能到驱动:AI如何影响科技型员工创新?
From Empowering to Driving: How does AI Affect the Innovation Behavior of High-Tech Employees?
DOI: 10.16538/j.cnki.fem.20260616.401
[1]王馨,汪子钰,曹嘉珊,吴玥欣.从赋能到驱动:AI如何影响科技型员工创新?[J/OL].外国经济与管理,2026,48(10):21-37[2026-11-11].https://doi.org/10.16538/j.cnki.fem.20260616.401.
摘要
AI赋能新场景下,科技型员工创新行为受到个体、组织和技术因素的共同影响,现有研究仍局限于对单一或少数前因的考察。本文基于动机—机会—能力(MOA)理论构建涵盖多重前因要素的整合分析框架,并以231份样本为案例,采用fsQCA方法探究不同要素组合对创新行为的驱动作用。研究发现:(1)影响科技型员工创新行为的核心要素共6个(创新动机、工作动机、组织创新氛围、工作特征、创新自我效能感和AI素养),可归结为内在动机、外部机会与个体能力三种类型;(2)科技型员工的创新行为是各类要素匹配联动的结果,单个前因无法构成高创新行为的必要条件;(3)高创新行为主要有3种驱动路径:“动机—信心驱动型”表明员工个体层面的心理资源可以形成稳定的内生动力,不依赖环境支持独立驱动高水平创新;“环境—AI素养赋能型”反映员工在组织创新氛围与AI素养支持下能够形成有力的支撑体系,弥补个体内生创新动力的不足;“动机—环境—信心协同型”则依托工作动机、组织创新氛围与创新自我效能感的交互作用,实现内外要素协同匹配驱动创新。本文结论有助于深化理解科技型员工创新行为驱动机制的因果复杂性,为企业在AI时代制定差异化管理策略以提升创新绩效提供实践依据。
Against the backdrop of AI empowerment, high-tech employees’ innovation behavior is jointly shaped by individual, organizational, and technological factors. Based on the Motivation–Opportunity–Ability (MOA) theory, this paper constructs an integrated analytical framework encompassing multiple antecedent factors, takes 231 samples as cases, and employs the fsQCA method to explore the driving effects of different factor configurations on innovation behavior. The results show that: (1) Six core factors affect high-tech employees’ innovation behavior (innovative motivation, work motivation, organizational innovation climate, work characteristics, innovative self-efficacy, and AI literacy), which can be categorized into three dimensions: intrinsic motivation, external opportunities, and individual abilities. (2) No single antecedent can constitute a necessary condition for high-level innovation behavior, which instead emerges from the matching and interplay of multiple factors. (3) High-level innovation behavior is driven by three configurations: The motivation-confidence driving type indicates that employees’ individual psychological resources can form stable endogenous motivation and drive high-level innovation independently; the “environment-AI literacy empowering type” reflects that employees can form a strong support system under the organizational innovation climate and AI literacy support; and the “motivation–environment–confidence synergy type” relies on the interaction of work motivation, organizational innovation climate, and innovative self-efficacy to achieve the coordinated matching of internal and external factors to drive innovation. This paper deepens the understanding of the causal complexity in the driving mechanism of high-tech employees’ innovation behavior, and provides practical references for enterprises to formulate differentiated management strategies to enhance innovation performance in the AI era.
关键词: AI赋能,科技型员工,创新行为,扎根理论,fsQCA方法