人力资源管理百年:演变与发展

A Review on the Past 100 Years of Human Resource Management: Evolution and Development

赵曙明,张敏,赵宜萱

2019 第 41 卷 第 12 期 页码 50-73

DOI: 10.16538/j.cnki.fem.2019.12.003

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摘要

人力资源管理作为一门重要的学科,与社会和经济环境的变化紧密联系且发展迅猛。尤其在过去40年的演进发展中,企业家和管理者越发重视人力资源管理的作用,而其在学术研究领域,也逐渐成为学者们关注的热点。基于不同国家历史环境的差异,就中国和西方国家而言,人力资源管理发展的速度有显而易见的差异。为通晓各个阶段人力资源管理发展的不同特征,本文首先追溯百年历史并以人性假设为参考线,依据人性假设的发展历程,梳理了国外人力资源管理发展的过去和现在。从最先的劳动管理,到“经济人”假设与机械化人力资源管理模式、“社会人”假设与适度人性化人力资源管理模式、“自我实现人”假设与高度人性化人力资源管理模式、“复杂人”假设与自主化人力资源管理模式,在不同人性假设的理论指导下,人力资源管理模式也不断发展、越发完善。然后,本文厘清了国内不同历史时期影响人力资源管理的相关政策、理论发展和实践运用。不难发现,中国企业人力资源管理模式的发展经历了“艰苦奋斗”之劳动人事管理到“对外开放”之人力资源管理的转变。此外,本文还细分了“对外开放”之人力资源管理的不同阶段,包括人力资源管理的起步、成长和成熟三个时期,由此详细地梳理了国内的人力资源管理发展过程。最后,为了帮助企业家和管理者更好地实现人力资源管理的功能,本文提炼出现阶段中国企业的人力资源管理可能面临的四大问题,即新生代员工的管理、大数据背景下的人力资源管理、共享经济下的人力资源管理和跨国企业的人力资源管理,希望通过对这四种情境下人力资源管理问题的分析,为后续研究提供一定的借鉴。

Closely related to the changes in the business, economic and social environment, human resource management(HRM)has been an area of rapid research and practice development since the late 1970s. Over the past 40 years, entrepreneurs and managers have paid more and more attention to HRM, and HRM has emerged as a " hot topic” in academic research. Based on differences in each country’s historical, social and economic environment, the development of HRM displays obvious differences in China compared to western countries. Based on the development of the human nature hypothesis, this paper reviews the evolution of HRM over the past 100 years to better understand the different stages of HRM, including the origins of labor management—the " Hypothesis of Economic Man”; the mechanization of human resource management mode—the " Hypothesis of Social Man”; the moderate humanization of human resource management mode—the " Hypothesis of Self-Actualizing Man”; the highly humanized management of human resource management mode—the " Hypothesis of Complex Man”; and self-independence of human resource management mode. Under the theoretical guidance of different human nature assumptions, how the corresponding HRM modes are developed and improved is studied. This paper also clarifies the relevant policies, theoretical development and practical applications affecting human resource management in different historical periods in China. We also analyze how the development of the HRM mode in Chinese enterprises has undergone a transformation from " hard struggle” to " opening up”. This paper details the development process of HRM in China, subdividing the different stages of human resource management of " opening up” into the beginning, growth and maturity stages. Finally, in order to help entrepreneurs and managers to better perform the function of HRM, this paper addresses four major questions that Chinese enterprises face at present: management of new generation employees; HRM in the era of big data; human resource management in sharing economy; and human resource management of cross-cultural employees.

By examining these four current situational problems, this paper analyzes the management problems related to each issue and puts forward corresponding HRM management measures. First, this paper proposes that in order to manage the new generation of employees with distinctive individuality, uneasiness and maverick behavior, managers should respect the needs of employees on the premise of conforming to corporate strategy and corporate culture. While helping employees to improve continuously, managers should formulate reasonable career development plans to give full play to the maximum value of employees, enhancing employees’ sense of belonging and identity to enterprises. Second, in the era of big data, the rapid development of the Internet not only changes the production mode of enterprises, but also impacts the management mode in enterprises. Managers are aware of the importance of developing new strategic human resource management methods, and the need to form a simpler and more efficient flat organizational structure by matching employees with resources and tasks. Third, the " suppliers + sharing platform + consumers” sharing model makes the traditional human resource management mode no longer applicable to the development of enterprises. Scholars have put forward alternatives to accelerate the establishment of " platform co-governance” organization operation modes, " cooperation and symbiosis” labor contracts, " investment and win-win” human capital, and " open and co-create” enterprise cultures. Fourth, under the influence of globalization, many Chinese enterprises choose to go abroad. In the face of cultural conflicts, these multinational enterprises need to select appropriate management talents and establish human resource management organization systems adapted to global competition. This paper sets out a future research agenda.

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